Contact Goodreads Customer Service

Why should I report an Issue with Goodreads - Find & Track Books?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Goodreads to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Find and share books you love on Goodreads, the world's largest site for readers and book recommendations.

2. More than 75 million members have added more than 2. 2 billion books to their shelves. • Scan book covers to instantly read reviews and save it on your Want to Read shelf. • Get personalized recommendations based on your tastes. • Browse featured books and genres to discover more books you'll love. • Search, rate, and review any book in our catalog. • Keep track of books you want to read and have read. • Add status updates for books you're currently reading. • Join the Reading Challenge to help you read more. • Discuss books through messages, reviews, and groups.

1. I like goodreads website, but the app is terrible.I love Goodreads, I do, or maybe I did? Things that used to be features, like comparing my books and ratings to those of my friends seem to be silently disappearing, while the bugs of this app seem to be piling up with no fix in sight.

2. I think most of the issues are due to an inability to handle multiple editions properly, but they seem to have made no progress in fixing this.If you have an android and the ONLY thing you want to do with this app is rate/track the books you read, it is okay.

3. Also under the 'my books' tab, not being able to see the progress bar for current reads unless you go individually to update each book is also inconvenient.

4. I find myself using Libby (library app) more.I like that I can keep track of books I've read/want to read.

5. How is it 2022 and we don't have dark mode yet?! My eyes!! Maybe it's just Android that is lacking in features and reproducibility? The experience is never consistent (e.g. sometimes it shows dates, can't see all the reviews, can't filter properly, hard to distinguish audiobooks/editions, and so much more!).

6. I really love tracking how many pages I've read but so many of the books have the incorrect number of pages.

7. Why is this version lacking? Otherwise, I've always loved goodreads and it's my #1 for book tracking!I really wanted to like this app because of the integration Goodreads has with my Kindle but it's just terrible.

8. Another issue is books going to read instead or currently reading and not allowing you to mark progress.

9. The worst problem? Hit or miss if you'll get to read the reviews for a given book on the app.Pros & cons! Decent app.

10. On top of that many features are only available if you use the website like leaving private notes on books.

11. Firstly, the fact that you're unable to change or even look at other editions of the book is very frustrating.

1. Fix Goodreads Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Goodreads: Restarting the app will resolve most errors.
2. Update the Goodreads App. Here is how:
   1. On Android goto PlayStore » Search for "Goodreads" » Open Goodreads - Find & Track Books » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Goodreads » click "UPDATE".
3. Clear Goodreads - Find & Track Books app cache: Clearing cached data will force your app to retrieve the latest data directly from Goodreads servers.
   1. On Android, goto Settings » Apps » Select "Goodreads - Find & Track Books" » click Storage » click "Clear Cache".
4. Check Goodreads app permissions. If any of these permissions required to use your device's features are disenabled, Goodreads might not work.
5. Uninstall and reinstall Goodreads. If nothing else has worked, completely uninstall Goodreads then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Goodreads not working

2. Fix Goodreads Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Goodreads be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Goodreads not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Goodreads may not be able to connect to the Internet when running in the background.