Published by Live Art AI, Inc. on Oct 10, 2024

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Why should I report an Issue with LiveArt: The Art Market App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Live Art AI, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact LiveArt: The Art Market App image 1 contact LiveArt: The Art Market App image 2

LiveArt Customer Insights

1. HORRIBLE!! I couldn't even get into the app, my wifi! PERFECT! My phone space! PERFECT! so until I can actually open the app 1 star!Here's another app I'm not very familiar with I don't know what to tell you I have I haven't even used it or seen it or touched it I did order it but I haven't had the opportunity to use it yet so I'm sure it's it's a good app I like art so I'm sure I'm going to like the appThe live buttom not working on Huawei p20 proMy data is always deleted even if I saved it.SAD EXPERIENCE only opportunity for the galleries and for the artists there is no'tThis is very good app.Evil thieving app.....virus do not downloadi am working as an artist.

Steps to Troubleshoot & Fix LiveArt Issues

1. Fix LiveArt Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LiveArt: Restarting the app will resolve most errors.
  2. Update the LiveArt App. Here is how:
    1. On Android goto PlayStore » Search for "LiveArt" » Open LiveArt: The Art Market App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LiveArt » click "UPDATE".
  3. Clear LiveArt: The Art Market App app cache: Clearing cached data will force your app to retrieve the latest data directly from LiveArt servers.
    1. On Android, goto Settings » Apps » Select "LiveArt: The Art Market App" » click Storage » click "Clear Cache".
  4. Check LiveArt app permissions. If any of these permissions required to use your device's features are disenabled, LiveArt might not work.
  5. Uninstall and reinstall LiveArt. If nothing else has worked, completely uninstall LiveArt then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LiveArt not working


2. Fix LiveArt Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LiveArt be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LiveArt not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LiveArt may not be able to connect to the Internet when running in the background.

Reported Issues