Published by Global Publishers

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Why should I report an Issue with Global App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Global Publishers to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Global App

1. GLOBAL PUBLISHERS, Kupitia App yake mpya ya GLOBAL APP, imekurahisishia upataji na usomaji wa Habari za Kila Siku kuhusu Mastaa wa Bongo, Watu Maarufu, Viongozi, zikiwemo Habari za Magazeti ya Tanzania za kila siku asubuhi, REAKING NEWS mara tu zinapotokea kwa kupokea Notification kwenye simu yako ya kiganjani.

2. Utakuwa ukipata Notification mara tu Taarifa ya Habari yaTBC1 inapoanza saa moja asubuhi, saa 7:00 mchana, saa 2:00 usiku na Global Habari inapoanza kila siku jioni.

3. Ndani ya App hii kuna Global TV Online ikikuletea video zote kali za kila siku kutoka Ikulu, Mastaa wa Bongo, Wanasiasa Wote na Matukio yote Makubwa.

4. Pia Video Za Muziki Mpya wa Bongo Fleva, Habari zote za Michezo na Makala za Mapenzi na Afya unazipata ndani ya GLOBAL APP.

5. AIDHA, utaweza kusoma MAGAZETI YA UDAKU pamoja na Hadithi za Eric Shigongo kwa Mfumo wa Audio na Text.

6. DOWNLOAD GLOBAL APP SASA ILI UWE WA KWANZA KUHABARIKA NA KUBURUDIKA!

Global App Customer Insights

1. I paid for Champion today.I cannot read the news rather it ask me to pay again.

Steps to Troubleshoot & Fix Global App Issues

1. Fix Global App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Global App: Restarting the app will resolve most errors.
  2. Update the Global App App. Here is how:
    1. On Android goto PlayStore » Search for "Global App" » Open Global App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Global App » click "UPDATE".
  3. Clear Global App app cache: Clearing cached data will force your app to retrieve the latest data directly from Global App servers.
    1. On Android, goto Settings » Apps » Select "Global App" » click Storage » click "Clear Cache".
  4. Check Global App app permissions. If any of these permissions required to use your device's features are disenabled, Global App might not work.
  5. Uninstall and reinstall Global App. If nothing else has worked, completely uninstall Global App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Global App not working


2. Fix Global App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Global App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Global App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Global App may not be able to connect to the Internet when running in the background.

Reported Issues