Published by Liingo Eyewear on May 1, 2024

contact Liingo Rx Reader Chat with our AI-based Liingo Rx Reader Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Liingo Rx Reader?



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Why chat with our AI Liingo Rx Reader Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Complete waste of time.The idea sounds great but holding your glasses level and tilting them with both lenses the exact same distance is difficult enough.

2. Technology never fails to amaze me! Great selection of frames on the site too by the wayRepeats the same audio instructions once every three seconds forever, but never calibrate or responds to the dots your supposed to be putting on screen.

3. The first time, I tried logging in after the test, and it just said "results not saved" hence the reason there's only 4 stars instead of 5.Everyone is saying the app doesnt work but it worked just fine for me.

4. The bar moves up and down as though it's scanning, but... Nothing.I got to work one time after frustration but there is definitely an issue where you try to scan the card with the six dots I sat there for 15 minutes and it didn't do anything.

5. After trying three more times I just gave up.Pretty easy to use, but after going through all the motions, it says your Rx is complete and to switch back to computer screen.

6. It worked one time but then when I couldn't log in because I needed my password resent, it shut me out of the whole thing and once you're at that point you can't get back to the previous step.

7. You need a computer or tablet screen along with your phone and a clean camera screen.

8. This app needs more accuracyIt was extremely frustrating and a complete waist of time.Don't waist your time.

9. I managed to do it several times, yet I was apparently not tilting them perfectly so how does anyone expect to do this correctly? Idea is great but honestly, the process is...dreadful for lack of better word.

10. Hope I don't get charged for glasses.Nothing happens when I try to scan the card.

11. The application wants to calibrate with a computer screen.

Steps to Troubleshoot & Fix Liingo Rx Reader Issues

1. Fix Liingo Rx Reader Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Liingo Rx Reader: Restarting the app will resolve most errors.
  2. Update the Liingo Rx Reader App. Here is how:
    1. On Android goto PlayStore » Search for "Liingo Rx Reader" » Open Liingo Rx Reader » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Liingo Rx Reader » click "UPDATE".
  3. Clear Liingo Rx Reader app cache: Clearing cached data will force your app to retrieve the latest data directly from Liingo Rx Reader servers.
    1. On Android, goto Settings » Apps » Select "Liingo Rx Reader" » click Storage » click "Clear Cache".
  4. Check Liingo Rx Reader app permissions. If any of these permissions required to use your device's features are disenabled, Liingo Rx Reader might not work.
  5. Uninstall and reinstall Liingo Rx Reader. If nothing else has worked, completely uninstall Liingo Rx Reader then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Liingo Rx Reader not working


2. Fix Liingo Rx Reader Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Liingo Rx Reader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Liingo Rx Reader not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Liingo Rx Reader may not be able to connect to the Internet when running in the background.

Reported Issues

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