Published by Giant of Maryland LLC on Sep 5, 2024

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Why should I report an Issue with Giant Food Rx?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Giant of Maryland LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Giant Food Rx

1. Download the Giant Pharmacy app for additional rewards, health and wellness tips, and more in just a few taps! • Prescriptions can be picked up in-store.

2. At Giant Pharmacy, we can fill your prescriptions for you, your family, and your pets while you shop.

3. We make it easier to get your medicine, with automatic refills, easy prescription transfers, and a wide range of immunizations.

4. Same-day delivery and Shipping options are available at select locations.

Giant Food Rx Customer Insights

1. For example, remove or hide expired prescriptions or those having 0 refills from ready for refill list and other lists; alternately allow customers to create their own lists to eliminate clutter; send notifications when ready for pick up via text or email; allow phone number to be changed (despite changing it in store - still shows old phone number which may be getting notifications); allow changing email address.Works well, and easier than the touch-tone systems.

2. And dbl bonus, I don't have to enter cumbersome rx #'sCould use some fine tuning (e.g., expired Rx in a different tab or something) but it works! Lots easier than calling and a good way to keep record of all your Rx - past and present.Giant Pharmacy app should give you the option to enter a coupon code if you intend to use a coupon for the RX # that you just entered requesting a refill.

3. Now, when I go to pick up the RX, they will have to re- process it to give me the discount $ when it could already be processed if you could enter it when you submit your order.Dropping rating... Giant should read all reviews and act.

4. With the app, I can request refills and confirm pickup time in less time than it takes to wait for the prompt to "press 1 for medication refills ".

5. After I've logged in and used biometrics for additional authentication it still wants to send a code to my landline for another authentication factor since that is what is on record with the pharmacy.

6. With constant changes and updates with covid, the initial announcement to navigate the phone prompts has gotten quite lengthy.

7. Logs you out of your account every single time you close the app, or after a short amount of time, encouraging extremely weak passwords.

8. Then when you enter the pin after you are asked to validate The patient, it goes Through The whole routine again but never validates you.

9. It would be nice not to be required to type-in my password every time I use the app.Not a well designed app.

10. But I think that the logging-in process for refills has one or two unnecessary extra steps.

11. It's functional, but there's no way to remove prescriptions from the displayed list that are redundant or that I no longer need.

Steps to Troubleshoot & Fix Giant Food Rx Issues

1. Fix Giant Food Rx Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Giant Food Rx: Restarting the app will resolve most errors.
  2. Update the Giant Food Rx App. Here is how:
    1. On Android goto PlayStore » Search for "Giant Food Rx" » Open Giant Food Rx » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Giant Food Rx » click "UPDATE".
  3. Clear Giant Food Rx app cache: Clearing cached data will force your app to retrieve the latest data directly from Giant Food Rx servers.
    1. On Android, goto Settings » Apps » Select "Giant Food Rx" » click Storage » click "Clear Cache".
  4. Check Giant Food Rx app permissions. If any of these permissions required to use your device's features are disenabled, Giant Food Rx might not work.
  5. Uninstall and reinstall Giant Food Rx. If nothing else has worked, completely uninstall Giant Food Rx then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Giant Food Rx not working


2. Fix Giant Food Rx Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Giant Food Rx be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Giant Food Rx not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Giant Food Rx may not be able to connect to the Internet when running in the background.

Reported Issues