Published by Giannis Alevizakis on Jun 15, 2024

Report an issue with Phase10 Counter.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Phase10 Counter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Giannis Alevizakis to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Phase10 Counter image 1 contact Phase10 Counter image 2

Phase10 Counter Customer Insights

1. This is it, and on the plus side it has the rules and regulations right in the app with the benefit of phase 10 twist!!!! A whole other set of 10 phases.So far so good but it should have some more error checking, i.e. when you enter 0 points for a player but do not check the "phase complete" box, it should alert you and give you an option to do do.

2. Pretty cool.Need to automatically calculate if the score below 50 the player automatically pass the phase and if above 50 he didnt Skip the phaseMore than I was looking for! I wanted to teach my littles how to play phase 10 and was looking for a simple easy to use score sheet.

3. MINOR: I had donated, but still not able to remove the ads, be nice to not have ads.I like the idea of the app, and it is helpful for the current round goals to be displayed, but I couldn't advance one player to the next round until everybody had completed that round.....not sure if I'm doing something wrong?Been playing phase 10 for years using another app.

4. Nice feature including nice stats showing phase, score, and rank of each player in one glance.Ads aren't intrusive.

5. Same, for example, if you enter 50 points for a player but DO check the "phase complete" box.. etc.Not a good app for Phase 10.

6. Way too much gab in this household to get the scores correct and remember to check the phase complete.

7. So wanted a score keeper to delete the player when they left the game.

8. Issue number 1, and it's an absolute necessity, can't edit score if you make a mistake.

9. Issue number 2, wish the order of the players stay the same instead of changing with rank of each round.

10. You can't edit and remove names or change incorrect scores, nor make adjustments at all.

11. They need to allow ppl the ability to make changes.It is almost great, one major issue and one minor.

Steps to Troubleshoot & Fix Phase10 Counter Issues

1. Fix Phase10 Counter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Phase10 Counter: Restarting the app will resolve most errors.
  2. Update the Phase10 Counter App. Here is how:
    1. On Android goto PlayStore » Search for "Phase10 Counter" » Open Phase10 Counter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Phase10 Counter » click "UPDATE".
  3. Clear Phase10 Counter app cache: Clearing cached data will force your app to retrieve the latest data directly from Phase10 Counter servers.
    1. On Android, goto Settings » Apps » Select "Phase10 Counter" » click Storage » click "Clear Cache".
  4. Check Phase10 Counter app permissions. If any of these permissions required to use your device's features are disenabled, Phase10 Counter might not work.
  5. Uninstall and reinstall Phase10 Counter. If nothing else has worked, completely uninstall Phase10 Counter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Phase10 Counter not working


2. Fix Phase10 Counter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Phase10 Counter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Phase10 Counter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Phase10 Counter may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer