Contact Headspace Customer Service

Why should I report an Issue with Headspace: Meditation & Sleep?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Headspace for Meditation, Mindfulness and Sleep to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Looking forward to the day when Headspace invests in usability studies and releases a product that is easy and intuitive to use.Life-changing. It makes learning about and practicing meditation easy and enjoyable, and its benefits extend well beyond a few simple moments of peace (although it certainly brings that as well!) Lots of great content that isn't 100% meditation-oriented, but still related to the concept of mindfulness.

2. The first problem I have is counting focus music, sleep music, and similar stuff as meditation time, which certainly is not! Secondly, a keep screen on toggle button option for each session could be beneficial.

3. Worked great! Fast forward a couple years and I'm going through some stuff so wanted to get back in to it... What the heck?!? Everything is locked unless I buy a subscription! There isn't even a few videos unlocked so you get enticed... Basics are even locked!!! Totally has gone downhill! Do not waste your money!Altogether is great, but there are some minor improvements that can be done easily to enhance the experience.

4. On the first day, right in the middle of the splash page (in between the first few guided meditations) is a full-width banner asking me to upgrade to an annual subscription with some $$$ savings thrown in my face.

5. Sleep and exercise are covered as well, and some terrific music by different artists to help you focus.

6. Now the latest version seems to have degraded the usability of Sleepcasts, a fact acknowledged by customer support staff, but treated with silence by Headspace in public communication.

7. When you're looking to help people achieve a better mental state, and to help them keep stress and anxiety under control, you really should keep the program politically neutral.

8. And last, since the long hour contents (music, white noise and etc) for downloading have too much of a file size, maybe an option for downloading smaller lengths and size?I was ready to get into this and follow along each day.

9. The deeper resonance of the male voice may be more suited to guided meditation.I used this app when I was going through some difficult times while I was pregnant.

10. It offers many newer features that I don't currently use such as Movement and Music, but it's nice to know that they're available in case I might want to explore them at some point.Beyond disappointing.

11. Animations are nice.App is stuck in 2008, you can't fast forward, rewind, save your spot, or even search for your next meditation while listening to a meditation because it stops playing when you try.

1. Fix Headspace Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Headspace: Restarting the app will resolve most errors.
2. Update the Headspace App. Here is how:
   1. On Android goto PlayStore » Search for "Headspace" » Open Headspace: Meditation & Sleep » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Headspace » click "UPDATE".
3. Clear Headspace: Meditation & Sleep app cache: Clearing cached data will force your app to retrieve the latest data directly from Headspace servers.
   1. On Android, goto Settings » Apps » Select "Headspace: Meditation & Sleep" » click Storage » click "Clear Cache".
4. Check Headspace app permissions. If any of these permissions required to use your device's features are disenabled, Headspace might not work.
5. Uninstall and reinstall Headspace. If nothing else has worked, completely uninstall Headspace then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Headspace not working

2. Fix Headspace Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Headspace be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Headspace not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Headspace may not be able to connect to the Internet when running in the background.