Published by Apps4Medics Limited

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Why should I report an Issue with Genetics 4 Medics?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Apps4Medics Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Genetics 4 Medics Customer Insights

1. Some information requires paying money to study more.Not free only first few words show ,need payment for other options, uselessThe 2020 update is really helpful, thanks!Most of the disorders don't work and are greyed outUseless app with useless stuff for free.Please give an update.

2. I've tried to reinstall, download the app via incognito with the associated payment account (which tells me my phone is ineligible for this app even though I've previously successfully downloaded it) and unlinking other accounts with any success.

3. Add more, especially for the price and I'll give it five stars.this is not a free app..you can download it for free, but u are unable to read most of the stuff unless you upgrade to paid version.

4. Would appreciate your help/input.I have been debited for the amount of app purchase but not unlocked.money wasted.You have to pay for this.

5. I've previously purchased this app (I have a receipt as proof) but since resetting my phone, it has deleted my purchase.

6. True, download is free.

7. It's already 2020.Good information but I think there could be more details on the genetics.

8. I suspect this has to do with the country settings/accounts I have on my phone.

9. For example, 1q44 deletion is fairly findable in Google but nothing in this.

10. I can find some syndromes on your website but not on the app.

Steps to Troubleshoot & Fix Genetics 4 Medics Issues

1. Fix Genetics 4 Medics Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Genetics 4 Medics: Restarting the app will resolve most errors.
  2. Update the Genetics 4 Medics App. Here is how:
    1. On Android goto PlayStore » Search for "Genetics 4 Medics" » Open Genetics 4 Medics » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Genetics 4 Medics » click "UPDATE".
  3. Clear Genetics 4 Medics app cache: Clearing cached data will force your app to retrieve the latest data directly from Genetics 4 Medics servers.
    1. On Android, goto Settings » Apps » Select "Genetics 4 Medics" » click Storage » click "Clear Cache".
  4. Check Genetics 4 Medics app permissions. If any of these permissions required to use your device's features are disenabled, Genetics 4 Medics might not work.
  5. Uninstall and reinstall Genetics 4 Medics. If nothing else has worked, completely uninstall Genetics 4 Medics then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Genetics 4 Medics not working


2. Fix Genetics 4 Medics Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Genetics 4 Medics be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Genetics 4 Medics not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Genetics 4 Medics may not be able to connect to the Internet when running in the background.

Reported Issues