Published by Geekee Company Limited

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Why should I report an Issue with PinayMatch?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Geekee Company Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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PinayMatch Customer Insights

1. :(Judging from the images it shows about the app it is probably one of those apps with a bunch of fake accounts in an effort to scam people out of money, oh and why do you need my money to verify my account, I'm already wary of Facebook, but my phone number? I wouldn't recommend anyone try thisThere are lots of account that has been "liked" even tho I didn't like or saw those profile and now I have to check everything under my preferences just to unliked those profile.

2. And now I am going to travel to Philippines to meet her and her family! Really recommend this app!Great user interface.

3. Just a bunch of crooks.The hell is this!! When I looked at adjusting my preferences, the only countries there were were Philippines and Thailand.

4. Once my suspension is removed I an logging in to deactivate my account.I recommend this app.

5. I sent 2 emails one was to the email address listed here as contact.

6. Hoping that u can improve more.Its ok just fix the edit profile cuz I can't upload photos when I pick galleries.

7. The app is really easy to use and I can really see their improvements.This is a really great app! I got a lot of messages in my first 24hrs of using.

8. Totally recommend! Hands down!The system detected somethi g and I was suspended.

9. Email cannot receive emails.

10. I found a really great woman here! She is so beautiful and kind.

11. Email support, good luck.

Steps to Troubleshoot & Fix PinayMatch Issues

1. Fix PinayMatch Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PinayMatch: Restarting the app will resolve most errors.
  2. Update the PinayMatch App. Here is how:
    1. On Android goto PlayStore » Search for "PinayMatch" » Open PinayMatch » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PinayMatch » click "UPDATE".
  3. Clear PinayMatch app cache: Clearing cached data will force your app to retrieve the latest data directly from PinayMatch servers.
    1. On Android, goto Settings » Apps » Select "PinayMatch" » click Storage » click "Clear Cache".
  4. Check PinayMatch app permissions. If any of these permissions required to use your device's features are disenabled, PinayMatch might not work.
  5. Uninstall and reinstall PinayMatch. If nothing else has worked, completely uninstall PinayMatch then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PinayMatch not working


2. Fix PinayMatch Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PinayMatch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PinayMatch not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PinayMatch may not be able to connect to the Internet when running in the background.

Reported Issues

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