Contact Tread Customer Service

Why should I report an Issue with Tread®?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Garmin to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It lets you track up to 20 friends on the map of your smartphone and Tread® powersport navigator by using the Group Ride Mobile feature and syncs waypoints, tracks, routes and collections across devices.

2. Easily plan routes on your smartphone with the same maps, vehicle profiles and route preferences you have on your Tread device.

3. Roam the unknown with the Tread® app.

4. Users can import and export GPX files and get access to smart notifications and live weather.

1. I just switch from one to the other to see we're my buddies are but its just slow on the screen not fluid seems clumsy and wish the screen was more of a mirror image to the tabletCANT RECOMMEND TREAD OR ZUMO XT2 YET.

2. I need to find location inside Tread which is painfull.Trying to to load GPX files onto Garmin Tread GPS so I don't have to use my phone.

3. Unable to plan a route to Stranraer, as the roads are not coming up on the app, when you zoom in for more detailed locations.I love this app, especially the ability to connect to my zumo XT2 gps with group riding sharing.

4. But the garmin tread connected to my tablet with the tread app is not as good of an experience.

5. Unless I just haven't dug deep enough into Tread it appears that ability to filter campgrounds is gone.

6. Would love to have Garmin make the motorcycle mount for the in Reach Mini and a front & rear dash camera for the motorcycle.

7. If I search for a location and find it, I can't add it...so I click cancel and the map loses the location I found and goes back to a zoomed out view of the start to ending points.

8. I want to share location from gmap to Tread and it's not work as suppose.

9. That is why I bought and installed the Garmin Tread.

10. Use the website to create your account as a workaround.Having used Ultimate Campgrounds in the past I expected it to be the same.

11. OnX Off road works fine so it is a Garmin thing.Explore and this are similar, then I have earthmate for my InReach.

1. Fix Tread Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tread: Restarting the app will resolve most errors.
2. Update the Tread App. Here is how:
   1. On Android goto PlayStore » Search for "Tread" » Open Tread® » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tread » click "UPDATE".
3. Clear Tread® app cache: Clearing cached data will force your app to retrieve the latest data directly from Tread servers.
   1. On Android, goto Settings » Apps » Select "Tread®" » click Storage » click "Clear Cache".
4. Check Tread app permissions. If any of these permissions required to use your device's features are disenabled, Tread might not work.
5. Uninstall and reinstall Tread. If nothing else has worked, completely uninstall Tread then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tread not working

2. Fix Tread Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tread be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tread not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tread may not be able to connect to the Internet when running in the background.