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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. And now I am searching for a reliable app for my smart watchThis app has bug and I cannot yse it!! It is amazing!!! I can not givr any rate to this app and I should taje my watch to garbage box!!!before it was working.

2. UNINSTALLING AND THROWING THE WATCH IN THE BIN... 😠😠😠😠Worst app I've ever seen... If someone was drunk and made an app that app would be more perfect from this appThis app is useless.

3. It doesn't open in a single of my phone's .

4. I have downloaded it in about 3 phone but still it doesn't open.

5. This doesn't open only.

6. How much I tried to open the app but nothing happens.

7. but now no longer connecting with my haylou smartwatch.

8. NOT HAPPY WITH THIS CHINA PRODUCT.

1. Fix HAYLOU Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HAYLOU: Restarting the app will resolve most errors.
2. Update the HAYLOU App. Here is how:
   1. On Android goto PlayStore » Search for "HAYLOU" » Open HAYLOU » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HAYLOU » click "UPDATE".
3. Clear HAYLOU app cache: Clearing cached data will force your app to retrieve the latest data directly from HAYLOU servers.
   1. On Android, goto Settings » Apps » Select "HAYLOU" » click Storage » click "Clear Cache".
4. Check HAYLOU app permissions. If any of these permissions required to use your device's features are disenabled, HAYLOU might not work.
5. Uninstall and reinstall HAYLOU. If nothing else has worked, completely uninstall HAYLOU then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HAYLOU not working

2. Fix HAYLOU Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HAYLOU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HAYLOU not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HAYLOU may not be able to connect to the Internet when running in the background.