Contact FL Medicaid Member Portal Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. Still have to wait to get it in the mail to see what they sent.Having an extremely hard time just trying to log into my member portal no matter if I do it on the web browser or the app when I go to login it asked that it verifies my number but it never sends me the code to verify and there's no button on the home page to ask for help with this situation.

2. It worked in one browser because we used EMAIL ;)I have had great service and I have had very poor service right now I'm in the stage of very poor service I have been without an aid for over a week things are changing with the medical portion and also with my food assistance I cannot reach my case manager been trying for several days.

3. I guess this is how Medicaid make sure you can't access any of your benefits.I still can not sign in.. and no one has reached out to me since my initial post... I can't seem to login on the portal via app or website.. and there is no link or any place to report the issue.

4. I have been trying to access my messages via multiple web browsers without success.

5. The only option i have is to login, create an account or to change my password.. I've changed my password and still can not login.DO NOT USE YOUR PHONE TO VERIFY YOURSELF.

6. I am not well my son passed away recently this couldn't have come at a worse timeI came to the app and nothing was there for me, even after receiving a text that an answer to my question days ago was posted.

7. I went bonkers like others trying to help my mom set this up.

8. Each time there is an error that happens that won't allow me to access my messages.

9. It repeatedly asked me to login Useless.Poorly designed.

10. Never got a confirmation code even though it said I would be receiving one in a couple of minutes.

11. The last attempt I waited 25 minutes for a code and never received one.

1. Fix FL Medicaid Member Portal Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FL Medicaid Member Portal: Restarting the app will resolve most errors.
2. Update the FL Medicaid Member Portal App. Here is how:
   1. On Android goto PlayStore » Search for "FL Medicaid Member Portal" » Open FL Medicaid Member Portal » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FL Medicaid Member Portal » click "UPDATE".
3. Clear FL Medicaid Member Portal app cache: Clearing cached data will force your app to retrieve the latest data directly from FL Medicaid Member Portal servers.
   1. On Android, goto Settings » Apps » Select "FL Medicaid Member Portal" » click Storage » click "Clear Cache".
4. Check FL Medicaid Member Portal app permissions. If any of these permissions required to use your device's features are disenabled, FL Medicaid Member Portal might not work.
5. Uninstall and reinstall FL Medicaid Member Portal. If nothing else has worked, completely uninstall FL Medicaid Member Portal then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FL Medicaid Member Portal not working

2. Fix FL Medicaid Member Portal Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FL Medicaid Member Portal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FL Medicaid Member Portal not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FL Medicaid Member Portal may not be able to connect to the Internet when running in the background.