Contact Calorie Counter Customer Service

Why should I report an Issue with Calorie Counter by Lose It!?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FitNow, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I understand that it is the free version and the company needs to make money, but there are plenty of ways to monetize an app without disrupting functionality.This is a great app, I am blind/ visually impaired and it works great with accessibility features as well as having the dark theme mode.

2. WARNING: Pop-Up ads will take over your phone! Ad music plays the entire time I am using the app, even if an ad does not pop up.

3. There's a free version that has everything I need to count calories and it has a premium version with more features but I don't need all of that.

4. The basic function of tracking calories and macronutrition is still useful, but the recent full page ads are frustrating.

5. One suggestion I have for the creators is, maybe add a function into the app to delete foods, which might have been added by mistake.

6. Lately the ads have been the kind that you can't close until you watch for a minimum amount of time.

7. I entered everything into the app, and it configured my diet plan perfectly! Update: Been using this app for 5 years.

8. there's a huge data base of food products to choose from to help make tracking easier you can also scan in items if they don't have it already.

9. I've been using this app since 2018, and it's definitely put a sour taste in my mouth how hard you're pushing for people to pay for the service.

10. Lately it's been the music for the awful Star Trek ad, but it changes.

11. But at this time, I find it so easy to find foods and brands with ease.

1. Fix Calorie Counter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Calorie Counter: Restarting the app will resolve most errors.
2. Update the Calorie Counter App. Here is how:
   1. On Android goto PlayStore » Search for "Calorie Counter" » Open Calorie Counter by Lose It! » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Calorie Counter » click "UPDATE".
3. Clear Calorie Counter by Lose It! app cache: Clearing cached data will force your app to retrieve the latest data directly from Calorie Counter servers.
   1. On Android, goto Settings » Apps » Select "Calorie Counter by Lose It!" » click Storage » click "Clear Cache".
4. Check Calorie Counter app permissions. If any of these permissions required to use your device's features are disenabled, Calorie Counter might not work.
5. Uninstall and reinstall Calorie Counter. If nothing else has worked, completely uninstall Calorie Counter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Calorie Counter not working

2. Fix Calorie Counter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Calorie Counter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Calorie Counter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Calorie Counter may not be able to connect to the Internet when running in the background.