Contact 1st Phorm Customer Service

Why should I report an Issue with 1st Phorm?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 1st Phorm Development to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Due to space the list of problems, design flaws, need for second calorie app to get different serving sizes, unable to sync to garmin, not having items in their library (cromometer which is free has never not had something), not able to delete water amount if put in wrong.

2. As someone who needs to modify some weeks for health its sad that I can't truly track that modification...it has a swap out feature yes, but it'll only have 1 option, and that 1 ISN'T Always there.. either give multiple to pick from, or let us pick based on muscle is grouping.It's a great app.

3. I like the wide variety of exercises,and I love the team environment you have with your advisorI've tried a few apps to track food and workouts and by far I love this one.

4. Coach Jicky Lee is awesome! He has made the experience with 1st Phorm the best.He is supportive,knowledgeable and gives the right pushI love Andy's podcast and needed to lose some weight, so I got this app.

5. The only thing I would like added is have a sport based training program.I love this app! It does take time to get used to and has some minor glitches.

6. The app is slow at times, when I click on things from the menu, half the time it takes me back to the dashboard, I can't figure out how to delete things from my meals that accidentally got added or I didn't eat, recipes are hard to find and add etc.

7. I cant believe i paid money to use this app and its already stopped! And trying to get it to sync up with an app that will capture my fitbit steps had been a nightmare.

8. I also enjoyed being able to log my food but it doesn't track sodium or sugar intake.

9. He gives one-on-one check-ins each week, answers questions, and provides daily info to help you keep growing in your fitness/nutritional goals.So I am kinda disappointed in this app.

10. Like many, I was stunned when they announced such a rate increase but paid it anyway because I enjoyed the options in workouts and the ability to connect with an advisor.

11. PRO It does have a pretty decent workout plan selection.Edit. Since dev thinks they're right.. what's missing from literally every app, is an option to SELECT the swapped out workout.

1. Fix 1st Phorm Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 1st Phorm: Restarting the app will resolve most errors.
2. Update the 1st Phorm App. Here is how:
   1. On Android goto PlayStore » Search for "1st Phorm" » Open 1st Phorm » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 1st Phorm » click "UPDATE".
3. Clear 1st Phorm app cache: Clearing cached data will force your app to retrieve the latest data directly from 1st Phorm servers.
   1. On Android, goto Settings » Apps » Select "1st Phorm" » click Storage » click "Clear Cache".
4. Check 1st Phorm app permissions. If any of these permissions required to use your device's features are disenabled, 1st Phorm might not work.
5. Uninstall and reinstall 1st Phorm. If nothing else has worked, completely uninstall 1st Phorm then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 1st Phorm not working

2. Fix 1st Phorm Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 1st Phorm be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 1st Phorm not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 1st Phorm may not be able to connect to the Internet when running in the background.