Published by DeliveryHero Korea App on Nov 8, 2024

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Why should I report an Issue with Yogiyo - Food Delivery?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DeliveryHero Korea App to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Yogiyo - Food Delivery image 1 contact Yogiyo - Food Delivery image 2

About Yogiyo - Food Delivery

1. Real-time, first-come, first-served discounts of up to 30% on popular menus! 앱 내 1:1 문의하기 또는 요기요 고객센터로 문의를 남겨주세요. 리뷰에만 의견을 남기실 경우 문제에 대한 정확한 확인 및 빠른 답변이 어렵습니다. 요기요 앱은 정보통신망법령에 따라 서비스에 필요한 항목들에 대해 아래와 같이 접근합니다. 선택 접근 권한은 해당 기능을 사용할 때 허용이 필요하며, 비허용시에도 해당 기능 외 서비스 이용이 가능합니다. 개발자 연락처: 서울시 서초구 서초대로 38길12 마제스타시티타워2 주식회사 위대한상상 (1661-5270) (support@yogiyo. co.

Yogiyo Customer Insights

1. What happened to the old options where you could choose regular credit card or cash? What's the point of going through the menu and carefully selecting all my options when it won't let me order because it no longer accepts ordinary payment methods? Please accept cash and credit cards again, Yogiyo!Pretty great app! Works like Just Eat in the uk, just a lot more convenient.

2. Otherwise as an expat in Korea, this is the app for food delivery - Uber Eats does provide service here too (with your native language most likely available), but honestly Yogiyo is a lot better in my experience.Love this app and service.

3. Sometimes some shops sell out of their best foods, so you may want to order earlier or you will not be able to order your favorite food from the restaurant.I used to get points, now I never get points which is very frustrating.

4. And in general, it just works so smoothly!Why do you suddenly ask for verification (본인 인증) to order food?? This app used to have the option to just order without an account and pay at delivery.

5. I still use the app and don't get points but when my order is wrong customer service takes care of that immediately.

6. But in general, the service is reliable amd quick other than one experience with Lotteria which took ONE hour when it said 30 minutes, and the shop is just a 2 minute walk away.

7. As far as just ordering food goes the app is fine but there us no benefit to using this app anymore so I have branched out and started using other apps.

8. Once I wanted to order I could not pay or order as a non-member.A "valid mobile phone number" is needed.

9. Sometimes they deliver 20-30 minutes earlier (어제 했어요)It really depends on where you order from.

10. Apparently having a Korean phone number is not enough..you also need that impossible verification that doesn't even work for everyone, even if all the info is correct.

11. It would be nice to know when they are leaving the restaurant with my order, so I can at least have an estimated time.

Steps to Troubleshoot & Fix Yogiyo Issues

1. Fix Yogiyo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Yogiyo: Restarting the app will resolve most errors.
  2. Update the Yogiyo App. Here is how:
    1. On Android goto PlayStore » Search for "Yogiyo" » Open Yogiyo - Food Delivery » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yogiyo » click "UPDATE".
  3. Clear Yogiyo - Food Delivery app cache: Clearing cached data will force your app to retrieve the latest data directly from Yogiyo servers.
    1. On Android, goto Settings » Apps » Select "Yogiyo - Food Delivery" » click Storage » click "Clear Cache".
  4. Check Yogiyo app permissions. If any of these permissions required to use your device's features are disenabled, Yogiyo might not work.
  5. Uninstall and reinstall Yogiyo. If nothing else has worked, completely uninstall Yogiyo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Yogiyo not working


2. Fix Yogiyo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Yogiyo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Yogiyo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Yogiyo may not be able to connect to the Internet when running in the background.

Reported Issues