Contact Finch Customer Service

Why should I report an Issue with Finch: Self-Care Pet?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Finch Care Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. After a few months, I wound up paying for the Plus subscription, so that I could earn an adorable outfit for my finch 😅 But I do like the Plus features, and I think, for me, the motivation it brings is well worth the cost of the Plus subscription 😊 🐦I love the app so far! Been using it for about a month and the design is cute, the customization and growth is well-paced and motivating, and the adventures are heartwarming.

2. The app seems really thoughtfully designed and I appreciate the research and time that went into developing it and the continued work and care that goes into it.Finch is a super cute way to stay motivated for self care with a digital pet and great community 😊 The app/program is customizable, very thoughtfully developed, and science-based.

3. It seems so silly that a "cute little bird game" could be so motivational, but I am getting tasks done, forming good habits, and feeling more balanced because of Finch.

4. Also there are no ads! I highly recommend the app.This is such a fun game! And it's very motivating! I enjoy that it gives you easy prompts to write about deeper thoughts and ideas, almost like a journal that gives you templates to ease one who isn't used to writing into writing.

5. Everything I mentioned is in the free version :)I was skeptical when a friend sent me an invite, but I ended up convincing three other people to download the app within weeks.

6. It is very versatile--there are settings designed for people who are seriously struggling with mental health, but it is also flexible enough to be useful for those who may just be looking to build some healthy habits.

7. I felt like the only adult who sucked at self care, and this app has been teaching me how to prioritize self-care, mental health, etc.

8. The app has all sorts of great features from meditation, to breathing exercises, to being able to set daily goals.

9. Would 10/10 recommend to anyone struggling with anxiety/depression.This app is fantastic! It is a great habit builder app that motivates and encourages instead of just creating a daunting list of calendars.

10. I've tried other habit/task tracking apps, but none of them are as easy to use or as fun! I can put the widget on the first screen of my phone & I always see it and remember to check it.

11. There have been days where if it weren't for the rewards in the app, I wouldn't have reflected on what I was grateful for, or stopped at least once throughout the day to take a breath and enjoy the sensation.

1. Fix Finch Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Finch: Restarting the app will resolve most errors.
2. Update the Finch App. Here is how:
   1. On Android goto PlayStore » Search for "Finch" » Open Finch: Self-Care Pet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Finch » click "UPDATE".
3. Clear Finch: Self-Care Pet app cache: Clearing cached data will force your app to retrieve the latest data directly from Finch servers.
   1. On Android, goto Settings » Apps » Select "Finch: Self-Care Pet" » click Storage » click "Clear Cache".
4. Check Finch app permissions. If any of these permissions required to use your device's features are disenabled, Finch might not work.
5. Uninstall and reinstall Finch. If nothing else has worked, completely uninstall Finch then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Finch not working

2. Fix Finch Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Finch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Finch not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Finch may not be able to connect to the Internet when running in the background.