Published by Eznetsoft/SamJocelyn on Jun 30, 2024

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The Church Hymnal Customer Insights

1. Once again for something I had to pay for it is pathetic.I have purchased "enable music sheets or music scores offline download" but nothing happens when I say download!! Please help!!Only hindrance was not being able to copy the hymn with music sheet for multiple use.Please check hymn number 161, the title is ok but the lyrics are wrong.These songs are very important to Give Almighty God Thanks in Jesus Name.Too many ads.Blessings, I'm satisfied.

2. My phone says 'The Church Hymnal is running ' is that bad?It has proven very useful and a blessing to worshipUseful to me.

3. It cuts out on the last line of every hymn and goes to the next line.

4. I can't play a hymn without interference from the phone.

5. It is pathetic.

Steps to Troubleshoot & Fix The Church Hymnal Issues

1. Fix The Church Hymnal Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Church Hymnal: Restarting the app will resolve most errors.
  2. Update the The Church Hymnal App. Here is how:
    1. On Android goto PlayStore » Search for "The Church Hymnal" » Open The Church Hymnal » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Church Hymnal » click "UPDATE".
  3. Clear The Church Hymnal app cache: Clearing cached data will force your app to retrieve the latest data directly from The Church Hymnal servers.
    1. On Android, goto Settings » Apps » Select "The Church Hymnal" » click Storage » click "Clear Cache".
  4. Check The Church Hymnal app permissions. If any of these permissions required to use your device's features are disenabled, The Church Hymnal might not work.
  5. Uninstall and reinstall The Church Hymnal. If nothing else has worked, completely uninstall The Church Hymnal then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Church Hymnal not working


2. Fix The Church Hymnal Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Church Hymnal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Church Hymnal not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Church Hymnal may not be able to connect to the Internet when running in the background.

Reported Issues