Contact CHOEAEDOL CELEB Customer Service

Why should I report an Issue with CHOEAEDOL CELEB: K-Celeb Fans?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ExodusEnt. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. For 2nd day now i am not getting ads properly for 2-3hours and sometimes only 1 - 2 then no more advert from advertisers.. i also experienced watching full video ads only to see that the hearts were not saved successfully and that is for three consecutive ads... it is very infuriating devoting your time and energy for the love of my Celeb only to be cheated by the app....My patience for this app is hanging on by a thread.

2. Please fix it 🙏🏼I can't even watch add & collect hearts.😠😠😠 Already updated but still the same 😭💔 😠😠😠Best app for k-pop fans and I love the kawaii theme of this app....💜💐Like everything CHOAEDOL does this app is fantastic and easy to operate, you make friends and chat about your favorite Korean actors.

3. And the question below asking for my experience with ads, i need a negative 1, 2, or 3 star option.I have had fun with this app but today is the 10th day that I cannot get video ads.

4. Another account in another phone is okay but here 🥺😵 💫After the latest update, I cannot post any videos in my community feed.

5. Can't use the app anymore.It's a good app, but sometimes I face problems with watching ads for collecting hearts.

6. An outstanding platform.Very good platform to vote idol,actress,actor and many more😍😍😍I've been using this app for quite a while but recently it's acting strange.

7. I keep watching ads but no hearts are saved.

8. I cant give this app even 1 star, but that's the lowest option to post my review.

9. So now I cannot get my daily video posting reward.

10. Doesnt matter what time of day i watch them.

11. It will only open if I will restart my phone which is inconvenient.

1. Fix CHOEAEDOL CELEB Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CHOEAEDOL CELEB: Restarting the app will resolve most errors.
2. Update the CHOEAEDOL CELEB App. Here is how:
   1. On Android goto PlayStore » Search for "CHOEAEDOL CELEB" » Open CHOEAEDOL CELEB: K-Celeb Fans » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CHOEAEDOL CELEB » click "UPDATE".
3. Clear CHOEAEDOL CELEB: K-Celeb Fans app cache: Clearing cached data will force your app to retrieve the latest data directly from CHOEAEDOL CELEB servers.
   1. On Android, goto Settings » Apps » Select "CHOEAEDOL CELEB: K-Celeb Fans" » click Storage » click "Clear Cache".
4. Check CHOEAEDOL CELEB app permissions. If any of these permissions required to use your device's features are disenabled, CHOEAEDOL CELEB might not work.
5. Uninstall and reinstall CHOEAEDOL CELEB. If nothing else has worked, completely uninstall CHOEAEDOL CELEB then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CHOEAEDOL CELEB not working

2. Fix CHOEAEDOL CELEB Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CHOEAEDOL CELEB be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CHOEAEDOL CELEB not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CHOEAEDOL CELEB may not be able to connect to the Internet when running in the background.