Contact Etsy Customer Service

Why should I report an Issue with Etsy: Shop & Gift with Style?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Etsy, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Etsy Marketplace creates a space for you to shop by what’s important, whether it’s gifts for a special occasion, earth-conscious items from refugee entrepreneurs, Indigenous artisans, and so much more.

2. Create a Pinterest-perfect home or give the perfect housewarming gift with a handmade glassware set, the perfect jewelry storage case, or a custom-made wood epoxy dining table. the perfect look for you or your friends.

3. Shop vintage designer clothing, unique thrift pieces, handmade original clothing, and custom-made shirts to make your special occasion unique.

4. It’s home to a universe of special, extraordinary items, from unique handcrafted pieces to vintage treasures.

5. Find a custom curation of items on sale from shops you already love, and sellers yet to be discovered.

6. When your order is ready to ship, you’ll receive a tracking number and can view updates directly in the Etsy app, or set up notifications to alert you.

7. Whether you’re customizing an order, sending a gift, or curious about an item that you’d like to order, you can message our sellers directly in the app.

8. When you create an account, you’ll be able to quickly save shops and items as you scroll, using the favorite button.

9. If you’re out celebrating at a themed restaurant or visiting a friend with a unique style, you’ll be able to find whatever it is that inspires you.

10. Receive personalized notifications for new shops, items, and events related to your shopping history, and more!

11. It’s more fun to do it yourself. marketplace, you have the option to shop for DIY kits to learn, gift, and enjoy a new hobby.

1. Some items don't appear anywhere until they are ready for me to write a review! Nowhere in the app does an item show that I purchased and then the purchase was later cancelled by the seller (ran out of stock).

2. Make the app an all in one location for functionality sakes.While the app is great for buyers and sellers to find items, once an item is purchased it is just horrible for tracking the items purchased.

3. The app however needs work as after every update there is a tendency to have problems....current ones: Inability to access saved for later, notifications requesting pictures when you've already reviewed the item AND those won't go away when you acknowledge the notification.

4. Also, there's a lot of sellers who show the item and it shows a really low price, then you click in there to look, only to find there was only one item at that price and the one available at that low price is either something teeny tiny or ridiculously low quality.

5. The "buyer protection" offered by Etsy is tricky because you can only get help with an order after it is supposed to arrive regardless of when a problem occurs.There have been way too many app interface updates within the last year.

6. The pages that do work are glitchy and it doesn't show all stores or all the items belonging to a seller.

7. I have un-installed and re-installed and it will temporarily fix the "Favorite" page but not the "Saved" page, and the other page breaks again after a couple of days.The latest update led me to delete the app.

8. Otherwise however I have no complaints, I only hope the favorites page either changes again or reverts to the previous view.So disappointed in this site as a whole.

9. So what's the point of having it on mobile, if ANY photo I take isn't even an option to submit easily to the website via the app? It's frustrating and I just don't show pictures since I'd have to edit them down on my desktop to fit the parameters.

10. While I like etsy for what it offers, it is very frustrating when everything keeps changing every time I open the app or the app keeps breaking.Signing in is always difficul for no reason.

11. No messages from seller in the app.The new favorites page is far less streamlined and to the point than the previous one.

1. Fix Etsy Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Etsy: Restarting the app will resolve most errors.
2. Update the Etsy App. Here is how:
   1. On Android goto PlayStore » Search for "Etsy" » Open Etsy: Shop & Gift with Style » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Etsy » click "UPDATE".
3. Clear Etsy: Shop & Gift with Style app cache: Clearing cached data will force your app to retrieve the latest data directly from Etsy servers.
   1. On Android, goto Settings » Apps » Select "Etsy: Shop & Gift with Style" » click Storage » click "Clear Cache".
4. Check Etsy app permissions. If any of these permissions required to use your device's features are disenabled, Etsy might not work.
5. Uninstall and reinstall Etsy. If nothing else has worked, completely uninstall Etsy then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Etsy not working

2. Fix Etsy Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Etsy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Etsy not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Etsy may not be able to connect to the Internet when running in the background.