Published by Entel del Peru

contact Entel Perú Chat with our AI-based Entel Perú Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Entel Perú?



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Why chat with our AI Entel Perú Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Entel Perú.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. I used only for check account...Capable to deal with the basic query'sHorrible it that's not working forNot so goodPésima aplicación, no sólo ocupa más espacio, sino que ni siquiera permite el acceso, se cierra luego de ingresar el código del SMS.No abrePoorCuando trato de abrir la app, se muestra cargando un momento y luego se cierra.

2. Ever has an update, more space consumed, new look, but, same information.

Steps to Troubleshoot & Fix Entel Perú Issues

1. Fix Entel Perú Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Entel Perú: Restarting the app will resolve most errors.
  2. Update the Entel Perú App. Here is how:
    1. On Android goto PlayStore » Search for "Entel Perú" » Open Entel Perú » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Entel Perú » click "UPDATE".
  3. Clear Entel Perú app cache: Clearing cached data will force your app to retrieve the latest data directly from Entel Perú servers.
    1. On Android, goto Settings » Apps » Select "Entel Perú" » click Storage » click "Clear Cache".
  4. Check Entel Perú app permissions. If any of these permissions required to use your device's features are disenabled, Entel Perú might not work.
  5. Uninstall and reinstall Entel Perú. If nothing else has worked, completely uninstall Entel Perú then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Entel Perú not working


2. Fix Entel Perú Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Entel Perú be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Entel Perú not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Entel Perú may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!

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