Published by Entel del Peru

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Why should I report an Issue with Entel Perú?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Entel del Peru to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Entel Perú Customer Insights

1. I used only for check account...Capable to deal with the basic query'sHorrible it that's not working forNot so goodPésima aplicación, no sólo ocupa más espacio, sino que ni siquiera permite el acceso, se cierra luego de ingresar el código del SMS.No abrePoorCuando trato de abrir la app, se muestra cargando un momento y luego se cierra.

2. Ever has an update, more space consumed, new look, but, same information.

Steps to Troubleshoot & Fix Entel Perú Issues

1. Fix Entel Perú Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Entel Perú: Restarting the app will resolve most errors.
  2. Update the Entel Perú App. Here is how:
    1. On Android goto PlayStore » Search for "Entel Perú" » Open Entel Perú » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Entel Perú » click "UPDATE".
  3. Clear Entel Perú app cache: Clearing cached data will force your app to retrieve the latest data directly from Entel Perú servers.
    1. On Android, goto Settings » Apps » Select "Entel Perú" » click Storage » click "Clear Cache".
  4. Check Entel Perú app permissions. If any of these permissions required to use your device's features are disenabled, Entel Perú might not work.
  5. Uninstall and reinstall Entel Perú. If nothing else has worked, completely uninstall Entel Perú then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Entel Perú not working


2. Fix Entel Perú Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Entel Perú be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Entel Perú not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Entel Perú may not be able to connect to the Internet when running in the background.

Reported Issues

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