Published by Color Theme SMS

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Why should I report an Issue with Smoji - Face of Emoji & Avatar Maker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Color Theme SMS to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Smoji Customer Insights

1. Neither would load into the very first emoji creation step correctly; They were always sideways no matter what orientation with which the pic was taken.

2. Taking a pic for use as an emoji is a joke.

3. When hitting 'replace,' I selected a photo and it always reverts back to the original.

4. Tried in portrait and landscaper modes.

5. Like streaming pile of &$@# bad.

6. Then it would crash.

7. Don't bother with this one.Checking it out when a friend told me about it was great.

8. My kids definitely love it! i see other comments that selections changed, but without seeing them, it seems there is nothing wrong with it.It's just really bad it doesn't have much choices for anything and you can't take off the mustaches it's annoying so as soon as I got it I played it for like not even 5 minutes bc it's just a bad app so I uninstalled it right away πŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ™…πŸ™…πŸ™…πŸ™…πŸ™…πŸ™…πŸ™…πŸ™…πŸ™…πŸ™…πŸ™…πŸ™…i absolutely love THis game and its an easy way for people to create fun little characters of themselvesAmazing look at the world in a good idea and we are so excited to be a good fit in this place as I will not have any time for it until the next day of school for sure but it is the only thing that I know I can be in for you guys for a few months or more so you are not being charged with any other fees and I don't have to worry too many times before you can go and do what...

Steps to Troubleshoot & Fix Smoji Issues

1. Fix Smoji Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Smoji: Restarting the app will resolve most errors.
  2. Update the Smoji App. Here is how:
    1. On Android goto PlayStore » Search for "Smoji" » Open Smoji - Face of Emoji & Avatar Maker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smoji » click "UPDATE".
  3. Clear Smoji - Face of Emoji & Avatar Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from Smoji servers.
    1. On Android, goto Settings » Apps » Select "Smoji - Face of Emoji & Avatar Maker" » click Storage » click "Clear Cache".
  4. Check Smoji app permissions. If any of these permissions required to use your device's features are disenabled, Smoji might not work.
  5. Uninstall and reinstall Smoji. If nothing else has worked, completely uninstall Smoji then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Smoji not working


2. Fix Smoji Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Smoji be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Smoji not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Smoji may not be able to connect to the Internet when running in the background.

Reported Issues