Published by Eintracht Frankfurt e. V.

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Why should I report an Issue with Eintracht Frankfurt Magazine?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Eintracht Frankfurt e. V. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Eintracht Frank Customer Insights

Steps to Troubleshoot & Fix Eintracht Frank Issues

1. Fix Eintracht Frank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Eintracht Frank: Restarting the app will resolve most errors.
  2. Update the Eintracht Frank App. Here is how:
    1. On Android goto PlayStore » Search for "Eintracht Frank" » Open Eintracht Frankfurt Magazine » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Eintracht Frank » click "UPDATE".
  3. Clear Eintracht Frankfurt Magazine app cache: Clearing cached data will force your app to retrieve the latest data directly from Eintracht Frank servers.
    1. On Android, goto Settings » Apps » Select "Eintracht Frankfurt Magazine" » click Storage » click "Clear Cache".
  4. Check Eintracht Frank app permissions. If any of these permissions required to use your device's features are disenabled, Eintracht Frank might not work.
  5. Uninstall and reinstall Eintracht Frank. If nothing else has worked, completely uninstall Eintracht Frank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Eintracht Frank not working


2. Fix Eintracht Frank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Eintracht Frank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Eintracht Frank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Eintracht Frank may not be able to connect to the Internet when running in the background.

Reported Issues