Published by echurch

Report an issue with POCC.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with POCC?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of echurch to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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POCC Customer Insights

Steps to Troubleshoot & Fix POCC Issues

1. Fix POCC Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart POCC: Restarting the app will resolve most errors.
  2. Update the POCC App. Here is how:
    1. On Android goto PlayStore » Search for "POCC" » Open POCC » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for POCC » click "UPDATE".
  3. Clear POCC app cache: Clearing cached data will force your app to retrieve the latest data directly from POCC servers.
    1. On Android, goto Settings » Apps » Select "POCC" » click Storage » click "Clear Cache".
  4. Check POCC app permissions. If any of these permissions required to use your device's features are disenabled, POCC might not work.
  5. Uninstall and reinstall POCC. If nothing else has worked, completely uninstall POCC then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing POCC not working


2. Fix POCC Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make POCC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to POCC not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, POCC may not be able to connect to the Internet when running in the background.

Reported Issues