Published by Black Social L.L.C

Report an issue with Ebony Lyfe.
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Why should I report an Issue with Ebony Lyfe?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Black Social L.L.C to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Ebony Lyfe Customer Insights

1. I want to love this app so bad.The app is great but I feel like as an improvement rather than making group chats, you should make a community of certain topics ( like subreddits ) I noticed in group chats people can easily interrupt each other and no one can properly respond to things without different topics getting mixed up.

2. I reached out to the app developer via the email available 2 weeks ago still no help or even a reply.I like being able to speak with other black women on various topics so that's the only positive thing.

3. The biggest issue for me was the amount of notifications I kept getting for the chats, I didn't even have to post in a chat to get notified.

4. If you were to replace groups with communities, everyone can make their own posts about different topics in which others could properly respond to that without any interruptions.

5. I love the concept of the app, the community is great but the functionality needs a lot of work.

6. Patiently waiting for the new update... I know it will be great!I'm loving the app so far just a few bugs that should be fixed but other that that it's great.

7. Very hard to create posts, it either closes the app completely or deletes it and forces you to complete remake the post.

8. I complained about a few bugs and it wasnt fixed or addressed so I gave it 3 stars.

9. I am just getting to know the features of this app but I already like how easy it is to find different communities of like-minded individuals.

10. It was difficult for me to verifiy my account at first but I really appreciate how responsive the development team was in responding to this issue.

11. Having to click the same post or thread several times for the app to react.If I could give 0 stars I would.

Steps to Troubleshoot & Fix Ebony Lyfe Issues

1. Fix Ebony Lyfe Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ebony Lyfe: Restarting the app will resolve most errors.
  2. Update the Ebony Lyfe App. Here is how:
    1. On Android goto PlayStore » Search for "Ebony Lyfe" » Open Ebony Lyfe » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ebony Lyfe » click "UPDATE".
  3. Clear Ebony Lyfe app cache: Clearing cached data will force your app to retrieve the latest data directly from Ebony Lyfe servers.
    1. On Android, goto Settings » Apps » Select "Ebony Lyfe" » click Storage » click "Clear Cache".
  4. Check Ebony Lyfe app permissions. If any of these permissions required to use your device's features are disenabled, Ebony Lyfe might not work.
  5. Uninstall and reinstall Ebony Lyfe. If nothing else has worked, completely uninstall Ebony Lyfe then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ebony Lyfe not working


2. Fix Ebony Lyfe Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ebony Lyfe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ebony Lyfe not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ebony Lyfe may not be able to connect to the Internet when running in the background.

Reported Issues