Contact Webtoon Factory Customer Service

Why should I report an Issue with Webtoon Factory?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Les Éditions Dupuis to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It would have been more accessible if they followed the Line Webtoons model and allow readers to go through the archive for free while letting them pay to see chapters early.Actually its really good but my only problem is earning coins but so far i dont have any problems with it! And its a very good app.Nothing is bad, just contents are less but it's okk since they are new in market.

2. The web novel I had started to read was *gorgeous,* however I noted there was an issue with their payment system when I attempted to buy more coins & the system still showed that while I had a Google pay receipt which meant the money had been transferred, the coins needed to read further have not.

3. As you do, I contacted them about the issue & have waited 3 days still no help or explanation.I absolutely love this app! And I believe I cam be better if the magazines were also available to read on the english platform and I'm also hoping to see a series that isn't shown on the originals section: 'Azalais' to continue on the english platform as well.

4. Again, love this app and I have a feeling good things are yet come:)This app has some pretty great stories, especially from the comedy genre including Imaginary Dave, Noah vs Nature, Boomer the Dinosaur, etc.

5. The coin system doesn’t work properly and thats definitely not a good news for us readers.

6. Sadly, you can only the first three episodes for free before having to pay for a subscription 3.33€ per month or 30€ a year which is more than my broke college keister can afford.

7. Everytime I open the app, I get around 65 coins for free,then a pop up says unable yo follow any webcomics,and all coins are gone.

8. Developres please fix this!Great reading Materials, Lousy Response time & glitched coin system.

9. It features lots of good stories with great artworks.

10. Keep up your good work.It's ok.

11. The contents are solid & diverse at its best.

1. Fix Webtoon Factory Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Webtoon Factory: Restarting the app will resolve most errors.
2. Update the Webtoon Factory App. Here is how:
   1. On Android goto PlayStore » Search for "Webtoon Factory" » Open Webtoon Factory » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Webtoon Factory » click "UPDATE".
3. Clear Webtoon Factory app cache: Clearing cached data will force your app to retrieve the latest data directly from Webtoon Factory servers.
   1. On Android, goto Settings » Apps » Select "Webtoon Factory" » click Storage » click "Clear Cache".
4. Check Webtoon Factory app permissions. If any of these permissions required to use your device's features are disenabled, Webtoon Factory might not work.
5. Uninstall and reinstall Webtoon Factory. If nothing else has worked, completely uninstall Webtoon Factory then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Webtoon Factory not working

2. Fix Webtoon Factory Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Webtoon Factory be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Webtoon Factory not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Webtoon Factory may not be able to connect to the Internet when running in the background.