Published by NAVER WEBTOON CORP. on Nov 7, 2024

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Why should I report an Issue with 네이버 웹툰 - Naver Webtoon?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NAVER WEBTOON CORP. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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네이버 웹툰 Customer Insights

1. Beside this I'm in love with this app.I really love this app i got it to practice my korean but i mostly just dont read and look at the art and to the people who say to make a translator, there is another webtoon for that, if you want to read the manhwas you see here in english look in the other webtoon or look online not every app should have a translator because you dont understand mabey learn the languageLove the stories especially those that are 20 chapters a head from WEBTOON but can there pls be a translator or something.

2. But I would definitely give credits for the many stories that comes under my favourite genres.For the ignorant people in the comments, this is the Korean version of the app called WEBTOON (which has other language options) so no, this app does not need other languages.

3. And earn 5* for app.As a korean language learner ,it's such a fantastic app...stories are easy to read and also interesting for me...Great! I just recently learned to read and understand hangul and this is a great and enjoyable help practicing.add language translator .

4. I get to practice my korean, read so many new manhwa (the art is absolutely gorgeous for a large majority of them).

5. Don't expect a Korean app, for people who speak Korean to have other languages.Nowdays in USA Korean mangas/novels became extremely popular.

6. Many people from USA would read Korean novels and webtoons, etc.

7. Where people like me can read it in English and in their language etc.

8. Not everyone speaks and read in Korean.

9. Problem only is in absence English language settings in APP and it would be enough to enable Google translate services for novels.

10. Really the only difference I have noticed is it is strictly just korean (which is to be expected honestly).

11. I admit I downloaded this to practice my korean.

Steps to Troubleshoot & Fix 네이버 웹툰 Issues

1. Fix 네이버 웹툰 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 네이버 웹툰: Restarting the app will resolve most errors.
  2. Update the 네이버 웹툰 App. Here is how:
    1. On Android goto PlayStore » Search for "네이버 웹툰" » Open 네이버 웹툰 - Naver Webtoon » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 네이버 웹툰 » click "UPDATE".
  3. Clear 네이버 웹툰 - Naver Webtoon app cache: Clearing cached data will force your app to retrieve the latest data directly from 네이버 웹툰 servers.
    1. On Android, goto Settings » Apps » Select "네이버 웹툰 - Naver Webtoon" » click Storage » click "Clear Cache".
  4. Check 네이버 웹툰 app permissions. If any of these permissions required to use your device's features are disenabled, 네이버 웹툰 might not work.
  5. Uninstall and reinstall 네이버 웹툰. If nothing else has worked, completely uninstall 네이버 웹툰 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 네이버 웹툰 not working


2. Fix 네이버 웹툰 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 네이버 웹툰 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 네이버 웹툰 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 네이버 웹툰 may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello, I am taeilbae, a fan from outside Korea. I'd like to ask you questions as well as improvements. When I have to sign up first, I also complete all data and want to sign up, it says that "Sign up is limited temporarily. Please contact Customer Service."

    When knowing that that moment sign-up was being limited, I thought of trying it later again. However, until now, the limit has always continued. Whereas I want to enjoy the features of Naver Webtoon. I hope Naver Webtoon's party could stop this sign-up limit responsively. Please kindly correct it immediately, thank you in advance.

    — by taeilbase 2 years ago