Published by NHN comico Corporation on Aug 29, 2024

contact POCKET COMICS: Premium Webtoon Chat with our AI-based POCKET COMICS Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with POCKET COMICS?



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Why chat with our AI POCKET COMICS Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of POCKET COMICS.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. As a result, I now only subscribe to one comic at a time, and only pay for that one... which, I think, kind of defeats the purpose of the app (to get you interested in more of their content.) One more note: you have to have a strong cell or wifi signal, as it won't load properly otherwise.Overall, the comics are great! I do enjoy reading them but I can't binge on any series.

2. It would be even better if the app would actually let me read them! Any time I open a chapter to a story it stops letting me scroll and freezes my whole phone and I have to restart everything, and when I'm finally able to get back into the app it starts the chapter over.

3. 😥 I've used the app for almost a year now.It's generally a good option for people who like reading comics, but don't want to spend money on it.

4. The selections are also fairly limited, with only a handful of genres to choose from.Pros: - good stories - Very good art style for comics - Opportunity to earn tickets.

5. This last crash made my phone go to a really scary screen that said something about no installed software on device? A restart made it go back to normal, but I don't want to lose my phone over an faulty app.

6. You get the first few episodes free and the rest you have to pay for! (With coins/tickets which you have to buy!) There are some comics that you can read for free by watching an ad, but you only get to watch one ad a day!! Honestly, if they fixed this system the app would have a lot more good reviews.

7. I'll be in the middle of reading a chapter and suddenly the entire thing will reload and send me back to the homepage, where I have to reopen the comic and restart the chapter.

8. I really want to keep reading them, but more often than not the app crashes and makes my phone freeze up.

9. The app gives two ways to earn tickets each day that can give you an additional non coin-locked chapter, being missions and a regular daily free ticket.

10. Please fix the crashes! Edit: No I cannot do that because I deleted the app before I lost my phone to it.So far the experience with this app has been fine, except for one thing.

11. The app is constantly freezing, takes a long time to load and sometimes will stop loading the comics while reading them.

Steps to Troubleshoot & Fix POCKET COMICS Issues

1. Fix POCKET COMICS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart POCKET COMICS: Restarting the app will resolve most errors.
  2. Update the POCKET COMICS App. Here is how:
    1. On Android goto PlayStore » Search for "POCKET COMICS" » Open POCKET COMICS: Premium Webtoon » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for POCKET COMICS » click "UPDATE".
  3. Clear POCKET COMICS: Premium Webtoon app cache: Clearing cached data will force your app to retrieve the latest data directly from POCKET COMICS servers.
    1. On Android, goto Settings » Apps » Select "POCKET COMICS: Premium Webtoon" » click Storage » click "Clear Cache".
  4. Check POCKET COMICS app permissions. If any of these permissions required to use your device's features are disenabled, POCKET COMICS might not work.
  5. Uninstall and reinstall POCKET COMICS. If nothing else has worked, completely uninstall POCKET COMICS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing POCKET COMICS not working


2. Fix POCKET COMICS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make POCKET COMICS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to POCKET COMICS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, POCKET COMICS may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Brittany

I didn’t recieve the coins I purchased. It already took my money but the coins are not in my account

— 2 years ago by Mamo

I didn’t get my coins and it charged me

— 3 years ago by Shannon

I tried to purchase coins and it wouldn't go through, or so I thought but it charged me and I didn't even get the coins I purchased! Please get back to me ASAP

— 3 years ago by Janet Garcia

Not letting me use the coins I purchased please fix

— 3 years ago by Sandra Palomo

Hi, I had been having problems loading the app for the past three days, when I open the app an announcement appears that says "data could not be obtain"

— 4 years ago by Shiloh Durham

As I get a ticket everyday, I can not use them when I run out of coins for the comics I read like i use to. Please fix this issue.

— 4 years ago by Hannah Weber

Hi, I bought 100+3 coins in my "pocket comic premium webtoon app" The coins won't show up, even after a I log out and re log in. I paid with PayPal, so I do have confirmation statements showing the transaction went through. Could you please help me get the coins I bought, or reimburse me for them. Also if this is a permanent glitch, i may be leery about buying more couns in the future even if i was prepared to continually buy more on a regular basis. Any help would be appreciated with this issue. Nana

— 4 years ago by Jeremy

I bought 30 USD worth of coins and have yet to receive them. I would either like to receive them or have my money refunded.

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