Contact Dubai Fitness Customer Service

Why should I report an Issue with Dubai Fitness?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Department of Tourism and Commerce Marketing to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Would be great to be able to connect to any Bluetooth device recording activity, not just fitbit and strava.Cannot split excersice.. Lets say 10 minutes on treadmill, 10 on eliptical, 40 on weights.. More work to be done by developers.. Also for the October 2019 30×30 dubai fitness challenge, their are lots of loopholes, like one can click start and wait 30 min with no exercise, an app that can incoporate heartrate or detect movement ( like all the other fitness apps do) should be used on such challenges.

2. And it would help if we could like and comment on performances of members within a group.2nd try Why can't I amend the workout??? I made the mistake and entered the actual time when my workout ended instead of how many minutes i worked out so it looks like I worked out 13hrs 50 min...Lord! This app needs soooop mucj work 😂🙄 1st try The app can only connect to Strava and Fitbit? Samsung health should be one of the options.

3. Not cool at all but that's fine, I workout with or without fitness challenge.

4. this year, it mass with the workout days, specially if you are in a different time zone (cabin crew problem).

5. doesn't show in a scale your activities, like last year, so you can easily compare your steps by day, week or month.Great initiative but the app is just ok.

6. Many friends have complained that the app does not record the full workout and stops recording in between.

7. I received a verification code but when I enter the code and click proceed, the app says "unable to connect to internet" over and over again.

8. I hope this app will continue monitored our everyday fitness eve thought fitness challenge is finish.

9. Also, I recorded a walking workout and it wouldn't let me save it at all, it says it has a suspicious speed.

10. My feedback is that the workout represented on the map needs to be improved a whole lot it got mine totally wrong.

11. Please do something about this.Edited: the apps log me out after fitness challenge.

1. Fix Dubai Fitness Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dubai Fitness: Restarting the app will resolve most errors.
2. Update the Dubai Fitness App. Here is how:
   1. On Android goto PlayStore » Search for "Dubai Fitness" » Open Dubai Fitness » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dubai Fitness » click "UPDATE".
3. Clear Dubai Fitness app cache: Clearing cached data will force your app to retrieve the latest data directly from Dubai Fitness servers.
   1. On Android, goto Settings » Apps » Select "Dubai Fitness" » click Storage » click "Clear Cache".
4. Check Dubai Fitness app permissions. If any of these permissions required to use your device's features are disenabled, Dubai Fitness might not work.
5. Uninstall and reinstall Dubai Fitness. If nothing else has worked, completely uninstall Dubai Fitness then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dubai Fitness not working

2. Fix Dubai Fitness Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dubai Fitness be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dubai Fitness not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dubai Fitness may not be able to connect to the Internet when running in the background.