Published by Tanya White

contact My Medical History Chat with our AI-based My Medical History Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with My Medical History?



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Why chat with our AI My Medical History Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of My Medical History.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. It deletes the whole story so you have to type it all over again instead of bits and pieces.Keeps track of meds, historyVery helpful.Really coolNot able to perform backups + very basic enough to only add minimal info.

2. great little easu appJust wasn't for meNot what i expectedIt is pretty good but when you edit on the body injuries.

3. Kept crashing.

4. If fixed the app could possibly be an okay app.

Steps to Troubleshoot & Fix My Medical History Issues

1. Fix My Medical History Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Medical History: Restarting the app will resolve most errors.
  2. Update the My Medical History App. Here is how:
    1. On Android goto PlayStore » Search for "My Medical History" » Open My Medical History » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Medical History » click "UPDATE".
  3. Clear My Medical History app cache: Clearing cached data will force your app to retrieve the latest data directly from My Medical History servers.
    1. On Android, goto Settings » Apps » Select "My Medical History" » click Storage » click "Clear Cache".
  4. Check My Medical History app permissions. If any of these permissions required to use your device's features are disenabled, My Medical History might not work.
  5. Uninstall and reinstall My Medical History. If nothing else has worked, completely uninstall My Medical History then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Medical History not working


2. Fix My Medical History Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Medical History be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Medical History not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Medical History may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!