Contact NETGEAR Orbi Customer Service

Why should I report an Issue with NETGEAR Orbi – WiFi System App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NETGEAR, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. - Anywhere Access – Monitor and control your home WiFi from anywhere. - Smart Parental Controls - Filter content and limit time online automatically with Circle® on NETGEAR. - Armor Security – Advanced cybersecurity on your network to protect all devices from online threats. - Speed Test – See if you’re getting the internet broadband speeds you’re paying for. - Guest WiFi – Set up a secure and separate WiFi network for guests. - Traffic Meter – Monitor internet usage over time.

2. The NETGEAR Orbi app is always being improved. Install it today!

1. Such as inability to see network usage of individual devices, or QoS, such that when a device is choking the network, I don't know which one to disconnect or troubleshootQuite possibly the worst wifi setup ever! Can't get online no matter what.

2. The main feature of the App (for me) is to disable/pause individual devices from the Internet, but the App tends to disable all Internet access; moreover, the recovery from this bug is to reboot the router, satellite, and many times the individual devices connected wirelessly.

3. Firmware fails to update, device management doesn't even show active devices.

4. Few downsides, most of the time it doesn't report the correct count of active devices and it does not keep the name or icon you saved.

5. The device management does not remember labels you give for connected devices.

6. The sitelite doesn't take traffic and sometimes all my devices after connected to the main router across the entire house even though there are sitelites right next to them.

7. It also randomly chooses to use anywhere access when I'm on network so you literally have to go back into settings to verify it.An informative app with great tools and good management.

8. Have reconfigured the wifi settings 10 times! After configuring and connecting to wifi the orbi app says my product isn't configured and have to reconfigure it again! I'm ready to throw this thing into the garbage.

9. The anywhere access while nice sounding, has data issues, as in information I see in app when I'm not on the network doesn't match with reality.

10. I'll skip Orbi and go with Eero for my next set.This is a bad time to be bugging me for a review, but you asked for it so... very promising looking app until I dive into it and see that it really does very little.

11. At this point everything will be running correctly, you can update the firmware, takes ~1 hr, but is free.Setup potion of the app works well.

1. Fix NETGEAR Orbi Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NETGEAR Orbi: Restarting the app will resolve most errors.
2. Update the NETGEAR Orbi App. Here is how:
   1. On Android goto PlayStore » Search for "NETGEAR Orbi" » Open NETGEAR Orbi – WiFi System App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NETGEAR Orbi » click "UPDATE".
3. Clear NETGEAR Orbi – WiFi System App app cache: Clearing cached data will force your app to retrieve the latest data directly from NETGEAR Orbi servers.
   1. On Android, goto Settings » Apps » Select "NETGEAR Orbi – WiFi System App" » click Storage » click "Clear Cache".
4. Check NETGEAR Orbi app permissions. If any of these permissions required to use your device's features are disenabled, NETGEAR Orbi might not work.
5. Uninstall and reinstall NETGEAR Orbi. If nothing else has worked, completely uninstall NETGEAR Orbi then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NETGEAR Orbi not working

2. Fix NETGEAR Orbi Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NETGEAR Orbi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NETGEAR Orbi not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NETGEAR Orbi may not be able to connect to the Internet when running in the background.