Contact DispatchHealth Customer Service

Why should I report an Issue with DispatchHealth?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of DispatchHealth: On-demand urgent care in your home to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The symptoms I had were more akin to acid reflux than anything else, but the medical team at Dispatch Health wanted to tell me it was possibly aortic dissection or a heart attack, both of which probably would have killed me since the symptoms came on.

2. I love the doctors and nurses that I have met they are very kind and explain with a wonderful bedside manor.Registration was easy the problem I have, my wife had a medical problem and we were recommended to use this service instead of the ER.

3. 😉Doctors and service are amazing, however I keep getting an unknown error message on the app which is really annoying because that's the whole ease of using this service in the first place.

4. 1st scan of supplemental insurance card was worse - app picked up nothing - but 2nd scan was perfect.I used the service back in August or September for a terrible respiratory infection.

5. Dispatch health is now using the Athena app to record and look up your medical records.I'm unable to access the app.

6. Amazing care they spotted a drug interaction I was taking 2 scripts that were basically the same medicine it was supposed to help me breath but it was worst after they explained I got better , I couldn't go for an x-ray they got it to me .

7. Transportation at the time was not easy for myself and somehow found out I could get a home visit at the same cost of my regular walk in clinic.

8. When I actually needed to use the app it told me it didn't service my area & sorry for the inconveniences.

9. 😠 During flu season 2019 I uploaded all of my information, including separate accounts for each member of my family along with our insurance card and now I can't get in.

10. Now I need to call and wait for half hour until I can request an appointment... If the app gets fixed, I will change the rating to give stars.Just created a new account.

11. DH is a complete waste of time.I can not say enough good about this app it is not just an app it's all the people involved careing for you.

1. Fix DispatchHealth Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DispatchHealth: Restarting the app will resolve most errors.
2. Update the DispatchHealth App. Here is how:
   1. On Android goto PlayStore » Search for "DispatchHealth" » Open DispatchHealth » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DispatchHealth » click "UPDATE".
3. Clear DispatchHealth app cache: Clearing cached data will force your app to retrieve the latest data directly from DispatchHealth servers.
   1. On Android, goto Settings » Apps » Select "DispatchHealth" » click Storage » click "Clear Cache".
4. Check DispatchHealth app permissions. If any of these permissions required to use your device's features are disenabled, DispatchHealth might not work.
5. Uninstall and reinstall DispatchHealth. If nothing else has worked, completely uninstall DispatchHealth then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DispatchHealth not working

2. Fix DispatchHealth Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DispatchHealth be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DispatchHealth not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DispatchHealth may not be able to connect to the Internet when running in the background.