Contact WiFi ON Customer Service

Why should I report an Issue with WiFi ON?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of C Spire to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. They will continue to do so until they have no customers left.I install the app through my c-spire plan but when I try to go to settings it will not go to settings what is wrong with it does it need to be upgraded please let me knowMy experince with cspire hass been a coaster ride to say the least cspire is horrible DO NOT USE them take warning go somewhere else ive been with them for 5 years never had a prob till bout six monthes ago i have 3 devices and none get any internet service at all my phones drop every other call text come in 4 hrs late everytime i call they say its fine u should be good its prob a metal roof or roots messing with it they dont grow over night and the online chat they just hang up on me sorry sonsNot really sure what this app is supposed to do.

2. On Monday May10,21 I went over my high speed allotment,as usual I bought a pass.The entire week I barely been able to access anything online.Pages won't load or their dropped.I tried clearing caches, reloading.No improveWorks great! In store sales rep set this up for me and my data usage has slowed drastically on my mobile..highly recommend and absolutely no pop ups or adds..100% satisfied customer.C Spire never releases an app that isnt complete garbage.

3. I am on the "unlimited" data plan.That means your given a certain amount of high speed data,& if you go over your slowed to a snails pace.You can buy "data passes" of various prices.

4. I've been with C-SPIRE over 10yrs.I can make/receive calls & send/receive texts with no issues.

5. Consistent decline in quality of service over the past few years.

6. They are a dying company all around.

1. Fix WiFi ON Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WiFi ON: Restarting the app will resolve most errors.
2. Update the WiFi ON App. Here is how:
   1. On Android goto PlayStore » Search for "WiFi ON" » Open WiFi ON » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WiFi ON » click "UPDATE".
3. Clear WiFi ON app cache: Clearing cached data will force your app to retrieve the latest data directly from WiFi ON servers.
   1. On Android, goto Settings » Apps » Select "WiFi ON" » click Storage » click "Clear Cache".
4. Check WiFi ON app permissions. If any of these permissions required to use your device's features are disenabled, WiFi ON might not work.
5. Uninstall and reinstall WiFi ON. If nothing else has worked, completely uninstall WiFi ON then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WiFi ON not working

2. Fix WiFi ON Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WiFi ON be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WiFi ON not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WiFi ON may not be able to connect to the Internet when running in the background.