Published by DeNA Co., Ltd. on Nov 18, 2024

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Why should I report an Issue with Pococha - Chat, Live streaming?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DeNA Co., Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Pococha - Chat, Live streaming image 1 contact Pococha - Chat, Live streaming image 2

Pococha Customer Insights

1. I would give you negative 3 stars if I could.Great experience, and very fun app! Broadcasting is super easy, and the people you get to interact with are nice! You meet people from all over the world and learn almost anything! I recommend! It's also easy to win money from this app!DeNA you guys had the absolutely two best mobile games ever.

2. It has a ranking system that is based on user interaction, the problem is its also compared to other broadcasters in their rank class.

3. I'm sad i have never heard of any other games like that from you guys and it makes no sense you guys had such a strong community who also loved the game.

4. Why not just pay your broadcasters a base amount + bonuses based on user interaction? I also get 'Unknown Error' when i try to buy coins sometimes.

5. The App is very easy to navigate and there has only been a tiny amount of buffering which happened for only a couple minutes on maybe three occasions so far.

6. I decided to poke around in the app to try and learn it on my own when I noticed a little ring at the bottom and started wondering if I had been broadcasting myself, half naked while doing so.

7. You do not have to buy coins, but you do have to redeem the timed boxes and enjoy the broadcast for some hours which is well worth it if you come to see different broadcasters daily.

8. Maybe I'm missing the point of this app but I am uninstalling it.I love how Pococha community is growing in a positive direction.

9. They spend their time thanking people for what they send.

10. I haven't even tried the app yet but you get 5 stars for those games!I absolutely love this App and Pococha.

11. Please bring back this style of game you will make so many people happy.

Steps to Troubleshoot & Fix Pococha Issues

1. Fix Pococha Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pococha: Restarting the app will resolve most errors.
  2. Update the Pococha App. Here is how:
    1. On Android goto PlayStore » Search for "Pococha" » Open Pococha - Chat, Live streaming » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pococha » click "UPDATE".
  3. Clear Pococha - Chat, Live streaming app cache: Clearing cached data will force your app to retrieve the latest data directly from Pococha servers.
    1. On Android, goto Settings » Apps » Select "Pococha - Chat, Live streaming" » click Storage » click "Clear Cache".
  4. Check Pococha app permissions. If any of these permissions required to use your device's features are disenabled, Pococha might not work.
  5. Uninstall and reinstall Pococha. If nothing else has worked, completely uninstall Pococha then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pococha not working


2. Fix Pococha Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pococha be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pococha not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pococha may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I was banned right before the poco training. I was in the bathroom and placed my phone on the ground. Nothing was shown.

    — by Monica 1 year ago

  • Why am I still getting banned from this app. I would like to know who is reporting me. And by the way poco hasn't gotten back to me. Since the last complaint I have made. So jealousy is gotten keep banning me. For no.reason.

    — by Monica 1 year ago

  • ३ ४ months Pococha side my id is function located use iphone very sorry for my side beacause my ids open in iPhone that why it problem please slove my query

    — by amit dhayani 1 year ago

  • There's a person on the app. That I am having issues with. His name is BSG Zaddy Viral. He has at least 21 accounts. He is using them to viciously to bully and harass me. He keeps getting me banned. Sending random amount of people into my stream to falsely report me. He has multiple accounts to harass me on. He got me band 2x for 7 days on this app. The first banned occurred last week. His ex girl friend was in my stream talking about what he done to her.Then the next day I was on audio talking to my viewers and had comments on the screen. All of a sudden my live my stream ended. That was the first 7 days banned.The next one I had a phone call when I came back it stated I banned for another 7 days. I was told by his own supporters who supports him. That he was one who done it. So removed his logo from my name and also took him out my family. I believe he got mad and got me banned the second time. He constantly comes into my live with his fake accounts and watches my stream to find an opportunity to report me and steal my supporters. Now I can't go live because of this individual who don't have a life. But try to make other people to feel sorry for him and continues to get money from vonnable depressed females. And females who are new to the app. That don't really understand how the streaming world works. He also had stolen their cellphone to make these fake accounts to harass and bullying people including myself on here. He have at least 21 females cellphones which he has stolen. And using their accounts for his harassing. This individual needs to be stopped. He is running females off this app.The females on here are scared to come forward. He has their personal information which he can use against them at any time. Some of these ladies has also filed police report on him. That's what I was told from certain people who knows about it.

    — by Monica 1 year ago

  • Why am I keep getting banned for 7 days.? I know why there a hater that lurker my live. The person's name isbBSG Zaddy Viral. He keeps sending people into my stream to get banned. I got banned around 10am. I had a phone called lto attend to when I came back my live ended. Music was playing in the background.

    — by Monica 1 year ago

  • Why am I getting banned from the app. There is a person that keeps reporting me. Because his ex girl friend speaks bad about him. I was audio last week talking to my viewers and account got banned. There where comments shown on my screen. But still got banned. I found out while being that word was going around the app that someone with emourous of account is getting people banned from.their live. I got banned for another 7 days. I took him him out my family and

    — by Monica 1 year ago

  • My question is why was I banned for 3 days last week. Now I am banned for 1 week.

    — by Monica 1 year ago

  • Digital media himanshu is not giving my April paymet soo pzzz can any one help me to this situation pzz 🥺

    — by Shane 1 year ago

  • pocokhaApp ka file feel kahan Karen vah nahin milta

    — by Arti Snehi 1 year ago

  • Pococha me ham live ejenci ke sadash banna hai

    — by Dr rajesh dixit 1 year ago

  • Sir kam karo sir or thoda payment bada do

    — by Ravi 1 year ago

  • i need agency on pococha live app please contact me
    9254119011

    — by Sujit nair 1 year ago

  • I want agency

    — by Ratna 2 years ago

  • Agency number

    — by Shibu thakur 2 years ago

  • New start pococha app but I am not earning

    — by Samar alok 2 years ago

  • Function locked

    — by Sandeep 2 years ago

  • Sir mujhe meri sellrry nahi mili hai 3 manth se

    — by Mubarak ansari 2 years ago

  • My agency doing a fraundent behaviour with us so I come here to do a complain my agency name is immortal media they cut our 65 percent salary even tha pococha send a information 35 percent cut so plz take action behalf of this and tell the agency to make a right payment to there host

    — by Shiv 2 years ago

  • Mujhe hosting nahi mili ab tak

    — by Aniket Manohar 2 years ago

  • Hlo sir gm . I belong sonacon entertainment agency. She said that my salary is not come. Sir hmne hardwork kiya itna l m pregnant or pregnant hote hue b maine itna hardwork kiya to sir ab hmri salary b nhi de rhe agency wale bol rhe ke company walo ki trf se nhi aye hai aisa kyon sir plz🙏 sir hmri sala provide krao unse thnx

    — by Kamalpreetmaan 2 years ago

  • Han Sar complain hai aaj main live broad Mein gaya tha aur 5 minut broad Mein Tha Maine comment अलग-अलग tarike se Karen Jaisa ki aap kahan se ho kaise ho good morning good afternoon awesome excellent good job Maine yah sab likha to mujhe disable Kiya gaya hai Kyon sar Maine Na Koi Gandi Baat Kahi na Kuchh aur 111 ka gift Maro 111 ka gift maro Sar ham log coin connect karne Jaati Hai do box Mein कभी-कभी 8 coin Milta Hai कभी-कभी तीन-चार bhi Milta Hai Fir Bhi ham log Ek Do gift kar deta hun gift Nahin Dene Se Kya disable kar diya Jaega message ko ki Box loot Nahin Sako To galat hai na sar aap live baithe ho aapko payment Milta Hai Hamara kam hai 15 minut aapki broad Mein Main deta hun mera bhi data Jata Hai mobile ka tab jakar Mujhe 5 6 coin Milta Hai To Aaj 5 minut bad Mujhe disable Kiya gaya hai message se tum mere 5 minut Ke Mere Liye kimati nahin tha sar aap hi bataiye sar aur kya bolun Sar yahi hai aaj ka report jabardasti gift mangna give Nahin Dene Se बीच-बीच Mein broadcop kar deta hai FIR on kar deta ki ham log chale jana box loot Na Paye box lootate Hai To coin dekar Jana vah Mera Marji Hai Sar main coin Tu Aana du main 15 minut time deta hun Ek broad Mein Usi mein aap log ka fayda hi hai loss nahin hai lekin mera loss hai Mera data kharch hota hai battery lo hota hai mera display Mein effect Hota Hai na Humko online dena tha ki message बार-बार mat karo main to ek message बार-बार nahin kiya sar Jitna Bhi message nahin kiya Sab अलग-अलग ward mein hai Aana Koi Gandi Baat Na Koi kharab Baat Mujhe Koi Shauk Nahin Hai kisi se baat karne ka bus timing band ho jata hai tab like nice awesome excellent job good job great super ismein disable karne ka kya baat Hua Hai Sar boliye

    — by sagar 2 years ago

  • Hello sir.
    I m mahi . There is my ID on pococha aap. I m from ocean media agency, I want to know my September month salary status. There is big froud Frome agency sids. Kindly help me out this situation.
    Regards,
    Mahi.

    — by Reena chauhan 2 years ago

  • Ajency lena hai

    — by Anujkumargupta 2 years ago

  • Sir My self Vishal sharma. Pococha my I'd no. 503615 name DHOOM ,I am host in your application Pococha live streaming in India under CASH AISH AGENCY owner Vikhyat Gupta . According to there salary sheet of Sept2022 My salary is 19214.00 India Rs .But now they are giving me 2727.00 India Rs by cutting 16005.00 and there commission 3209.00 India Rs According to them in Violation they said we are dedicated your salary and when ask what violation there is no reply from them only in there sheet they put 1 violation and they said that you gifted you I'd from other I'd many time ,sir if we have 5 family member using your application support my I'd there is no rule from pococho that any family members of same person who is your host can't gift to there memeber the application allow all to user who download there applicable can use this platform to support and anyone.Aslo a multiple account can't gift same I'd if he want to do there a message come that you can't gift to your multiple account . I use my net also collected coin from other host broad 72 hour of live i do in sept 2022 to maintain my A rank purchase coin to support other . These agencies are Missuse Pococha name that these rule are made by Pococha and they are dedicated your salary and around 20 thousand user from india using you application as host these agency are not paying there salary . Now all people around India start complaining to India govt like minister of Home fair siber crime labour count for there justes .My humble request to you that you people from pococha involve in this matter BC only your Pococha name and your application rating dowan day by day india . If you have agency like CASH AISH MEDIA and many more like that all are doing these type of crime in name of Pococha only your and India people are suffering you give a heavy amount of money in these agency and they are not giving a large number of your application user there salary .this thing only occur in Sept22 bcs Pococha increase incentive of A grade from 300 to 500 and in there sheet a large number of person who maintains there A rank are victims from agency such a huge blander in India history are now generating from these agency using Pococha name is start if you did not interfere at right time .You all appointment agency under you India Admin Vikyat Gupta are doing blander using your name that all salary are dedicated by Pococha not these agency so kind do the need fully immediately. I have Sept22 salary sheet which they have create

    https://docs.google.com/spreadsheets/d/1yGwHVd0hLp6qxAsxc3MCrldM9CS342C-13lvwulOtCU/edit?usp=drivesdk
    Pls open that likh and my I'd in name of Dhoom you can find in serial no . 16 .
    I hope you take necessary steep in this matter . Pls do reply me on my email also all agency complain are up load by people in Instagram Facebook ,YouTube kind watch
    Thanks and Regards
    Vishal sharma

    — by Vishal sharma 2 years ago

  • Sir My self Vishal sharma. Pococha my I'd no. 503615 name DHOOM ,I am host in your application Pococha live streaming in India under CASH AISH AGENCY owner Vikhyat Gupta . According to there salary sheet of Sept2022 My salary is 19214.00 India Rs .But now they are giving me 2727.00 India Rs by cutting 16005.00 and there commission 3209.00 India Rs According to them in Violation they said we are dedicated your salary and when ask what violation there is no reply from them only in there sheet they put 1 violation and they said that you gifted you I'd from other I'd many time ,sir if we have 5 family member using your application support my I'd there is no rule from pococho that any family members of same person who is your host can't gift to there memeber the application allow all to user who download there applicable can use this platform to support and anyone.Aslo a multiple account can't gift same I'd if he want to do there a message come that you can't gift to your multiple account . I use my net also collected coin from other host broad 72 hour of live i do in sept 2022 to maintain my A rank purchase coin to support other . These agencies are Missuse Pococha name that these rule are made by Pococha and they are dedicated your salary and around 20 thousand user from india using you application as host these agency are not paying there salary . Now all people around India start complaining to India govt like minister of Home fair siber crime labour count for there justes .My humble request to you that you people from pococha involve in this matter BC only your Pococha name and your application rating dowan day by day india . If you have agency like CASH AISH MEDIA and many more like that all are doing these type of crime in name of Pococha only your and India people are suffering you give a heavy amount of money in these agency and they are not giving a large number of your application user there salary .this thing only occur in Sept22 bcs Pococha increase incentive of A grade from 300 to 500 and in there sheet a large number of person who maintains there A rank are victims from agency such a huge blander in India history are now generating from these agency using Pococha name is start if you did not interfere at right time .You all appointment agency under you India Admin Vikyat Gupta are doing blander using your name that all salary are dedicated by Pococha not these agency so kind do the need fully immediately. I have Sept22 salary sheet which they have create

    https://docs.google.com/spreadsheets/d/1yGwHVd0hLp6qxAsxc3MCrldM9CS342C-13lvwulOtCU/edit?usp=drivesdk
    Pls open that likh and my I'd in name of Dhoom you can find in serial no . 16 .
    I hope you take necessary steep in this matter . Pls do reply me on my email also all agency complain are up load by people in Instagram Facebook ,YouTube kind watch
    Thanks and Regards
    Vishal sharma

    — by Vishal sharma 2 years ago

  • hello sir maine September month me almost 12000 ka work kiya ,and agency mujhe meri payment deduct kar ke only 600 de rahi hai mera sath galat ho raha hai , please help me ,main host karne ke time par bhot mehnat ki hai Agency Name is ( Digital World Media )

    — by Kaushal 2 years ago

  • My friend I'd ban please help name carry

    — by Garry Brown Boy 2 years ago

  • About salary.....our agency gives us salary in rupees 2000 or 3000 ₹ only for September month...and saying pococha officials reduce your salary.....can you explain why are you doing this...with proper reason

    — by Aashlesh Wadekar 2 years ago

  • My agency name Shiva agency
    Our agency do fraud with all member who join with shiva agency they do large fraud they do fake payment sheet and not paid salary .
    Please take action against Shiva agency
    Thank you team pococha

    — by Jaat 2 years ago

  • My pococha app agency
    Agency name- Shiva agency
    My agency do large fraud with members they provide fake payment sheet and not paid payment
    Please help us and take action against my agency Shiva agency and provide us eligible payment

    Thank you team .
    Pococha

    — by Juber 2 years ago

  • My pococha app agency
    Agency name- Shiva agency
    My agency do large fraud with members they provide fake payment sheet and not paid payment
    Please help us and take action against my agency Shiva agency and provide us eligible payment

    Thank you team .
    Pococha

    — by Juber 2 years ago

  • My agency do garud with all members
    They not paid salary payment properly

    — by Juber 2 years ago

  • my self Jugal das .. I ma interated to your application as a work by agency pleas contect me any indian admin . i am allredy many applicion in a active agency in Other application..

    — by Jugal das 2 years ago

  • Please given me a pococha service centre I'd in India in costumer helps to me

    — by Anil Rajput 2 years ago

  • My money is not being given to me for my hard work

    — by Ankit Singh 2 years ago

  • Hi I'm lucky SJ in agency of manu dream hub pvt Ltd..... This Agency cut my all salary without any reason please reply why this happen to me and all host's ..... my agency ban I'd Continuesly

    — by Laxmi 2 years ago

  • Hello sir

    — by Faizahmad 2 years ago

  • i have very big problem because my salry is not get and salry is zero why i hardwork on pococha live so please u can call me on whtsapp and any app do u have available this app is very bad if u r not giving my salry.

    — by love 2 years ago

  • Karan

    — by Kiran Kumar 2 years ago

  • Why I don't get payment of September

    — by balbir raj 2 years ago

  • Help

    — by Lakhan Chouhan 2 years ago

  • Sir hme live chalana h pococha me

    — by Ankit Patel 2 years ago

  • Agance

    — by Rahul singh 2 years ago

  • Please contact me 9910991624

    — by Irfan 2 years ago

  • Please contact me 9910991624

    — by Irfan 2 years ago

  • Good morning sir my name is Mohammed Usman sir id block ho gai hai aur mujhe apni ID unblock karna hai please sar tumhen Mera photo video like bhi nahin chal Raha hai sar bata raha hai to sar please aapki meherbani hogi please meri ID ko chalu kar de sar aur sar main is application se main garibon ki help karta hun sar yah Mera 34 sal ka target hai sar isliye sar mujhe bahut dikkat ho rahi hai is application se jitna bhi Paisa kamata hun Sara Paisa garibon mein kharch kar deta hun sar kyunki sar main garibon ke liye school aur college kholna chahta hun aur hospital kholna chahta hun SAR to yah Mera Sapna चार-पांच din sal ke bad pure ho payega to sar main mujhe aapki help ki jarurat hai please aap meri thodi si help kiye aur please sir aainda se aisi koi harkat nahin hogi per mere dost ke pass time mobile usne meri id se chhedkhani Kari thi to isliye sorry uske liye sorry sorry please meri ID ko block send block kar diya open kar diya sir per aapko help karni hai sar please

    — by Mohammad usman 2 years ago

  • Sar meri id block ho gai hai aur main my name is Mohammed Usman sar main apni ID unblock karana chahta hun dobara chalu karana chahta hun Sab pata na sar aainda aisi koi harkat nahin hogi sar please meri dost ke pass tha mobile aur usne meri id se chhedkhani Kari thi sar isliye mujhe nahin pata tha mujhe Sab cal pata chala tha sar I love u pococha unblock kar diya open kar diya sir please 3 sal ka target hai sar vah Sara Pani Fer jaega sar mehnat barbad Chali jayegi is application application se jitna bhi paise mein kamata hun Sara garibon mein kharch kar deta hun aur sar mujhe Jo apne pass se paise hote hain vah apne pass dalkar to main college Chhota sa khol raha hun garibon ke liye aur Chhota sa medical khola raha hun sar agar aap sab kuchh nahin karenge to fir Kaun Karega sar mujhe support chahie aap sar Mera ID number hai 30006

    — by Mohammad usman 2 years ago

  • Sar meri id block ho gai hai aur main my name is Mohammed Usman sar main apni ID unblock karana chahta hun dobara chalu karana chahta hun Sab pata na sar aainda aisi koi harkat nahin hogi sar please meri dost ke pass tha mobile aur usne meri id se chhedkhani Kari thi sar isliye mujhe nahin pata tha mujhe Sab cal pata chala tha sar I love u pococha unblock kar diya open kar diya sir please 3 sal ka target hai sar vah Sara Pani Fer jaega sar mehnat barbad Chali jayegi is application application se jitna bhi paise mein kamata hun Sara garibon mein kharch kar deta hun aur sar mujhe Jo apne pass se paise hote hain vah apne pass dalkar to main college Chhota sa khol raha hun garibon ke liye aur Chhota sa medical khola raha hun sar agar aap sab kuchh nahin karenge to fir Kaun Karega sar mujhe support chahie aap

    — by Mohammad usman 2 years ago

  • I'm agency Mai contact no 99903 73793

    — by Ashok kumar 2 years ago

  • if i like the policy of your application. Then i’m ready to give host to your application. And i’m ready to work with you.

    — by Manoj Kumar 2 years ago

  • Please gift me pococha admin number

    — by Sukes patra 2 years ago

  • Live permission

    — by Manish 2 years ago

  • Sir mujhe hosting nhi mil rhi is app pe

    — by Rahul 2 years ago

  • Not getting refer a friend coins

    — by Carla Patton 2 years ago

  • I m join new agency

    — by Sky agency 2 years ago

  • Not getting information about how to apply for an agency of pococha

    — by Sanjay singh 2 years ago

  • Big deal plez call me 9555900529

    — by Rahul 2 years ago

  • agency registration and give hosting sir please

    — by Vikram Modi 2 years ago

  • I didn't get hosting help me to get hosting

    — by Vikram Modi 2 years ago

  • My pococha account is locked is not open

    — by Deepak 2 years ago

  • Hello sir meri id funtion lock ho gaya hai sir mera id imran khan ki name se chalu hai mai fir dobara se chalu karna chahta hu aapse rikwest hai sir

    — by Mohammad irfan 2 years ago

  • Hello sir

    I m Sorif Shaikh from mico
    I want to take agency on poppo live

    Please provide me details

    — by Sorif Sheikh 2 years ago

  • Hlo

    — by Thakur dhoni 2 years ago

  • Meri Khul nahi rahi hai

    — by Jaiprakash Lodhi 2 years ago

  • Mene twitter account se apni I'd banae thi jo khul nahi Rahi hai

    — by Jaiprakash Lodhi 2 years ago

  • Sir mera bhi join Kara do

    — by Vikas 2 years ago

  • Hello sir my name naveen
    How to my payment request

    — by Naveen kushwaha 2 years ago

  • New agency registration

    — by Mohammad Aleem 2 years ago

  • Sir i mailed many times but still no reply agency regarding i have mailed my whatsapp number +91 9118709135

    — by Om mani Tripathi 2 years ago

  • How did my stream get banned this is shaggyzshay
    For real I'm only sitting in a truck not moving with door open and only vaping tf out of here first stream first account banned right away got to be kidding me fix this or im sueing you

    — by Taz 2 years ago

  • Agency lana ha

    — by Sachin Vishvakarma 2 years ago

  • Pococha live app par just agency mere pass 20 hosting girl ha

    — by VIJAY SINGH 2 years ago

  • kya hum audio laga kar poochh chala sakte hai aur kya mera audio she earning ho jayega mera man nahi k mai video chala kar samne baithu ye ho sakta hai please bataye

    — by Aslam ahmad 2 years ago

  • Me ajency Li h

    — by Shikha Sharma 2 years ago

  • Agency

    — by VISHAL Balaji Suryawanshi 2 years ago

  • Need agency

    — by Shine bright 2 years ago

  • I need agency

    — by DrDevil 2 years ago

  • Helo sir
    Give me your agency
    10 host ready to use this application

    — by vivek kumar 2 years ago

  • I am trying to exchange diamonds and when I login with social media I used for when I signed up it says error so I can't exchange my diamonds my name on pococha is MzLoyalty31

    — by Dolores Munson 2 years ago

  • New Agancy lana ha sir

    — by Sachin Vishvakarma 2 years ago

  • Meri I'd ko Ajjnci se joudbao please

    — by Vishal 2 years ago

  • I need agency on pococha live app for aug i have 70+host for pococha live app pleaee contact me
    9254119011

    — by Sujit nair 2 years ago

  • Hi can you put my account back you took me off by mistake

    — by Lakiesha Moore 2 years ago

  • Hi, good morning I hope that I will get good response here and I like this app very much so please reply me as soon as possible.

    — by Anil mishra 2 years ago

  • Sir mujhe agency lena hai

    — by Ratansingh 2 years ago

  • The Pococha App keep Reconnecting the Broadcast It's been going on for weeks Now and it's worst.. You miss most of what the broadcaster is saying or doing, also something gifts don't register and collection boxes for coins take much longer Please Help. It also making it harder to push our meters.

    — by Ree'z GlamSpot 2 years ago