Contact LANG LIVE Customer Service

Why should I report an Issue with LANG LIVE - LIVE Music Shows?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ShineRay Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. then i check app info and found that it stores few gb data in user data instead of caches.I can't read Chinese 😭 can't understand anything but I want to use this app cuz I like Taiwanese artistsDoes not support overseas users.

2. Cancelled subscriptionIt's not user friendly, all notifications and everything was in Chinese for those who are not Chinese can't understand how it worksthe app keeps memory in user data.

3. Does not let overseas users link their phones and take part in the activities.App drains battery and easily heat up till can cook eggPlease Add to English language .

4. Pure addiction because ypu will blow up so much money trying to win over your dj's attentionHello I want to support my friends.

5. They took 3 representatives and 5 different conversations to get it payment ad rewards sorted.

6. Took more than 12hours, 3 CS rep and 5 different converaations to sort things out.

7. We are like this app systems everythingApps in chinese languange only!Addiction.

8. They took 4 tries to get rewards sorted.

9. Overseas users can't take part on most of the activities.

10. Backend technical support team is bad too.

11. just use few minutes then phone memory full.

1. Fix LANG LIVE Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LANG LIVE: Restarting the app will resolve most errors.
2. Update the LANG LIVE App. Here is how:
   1. On Android goto PlayStore » Search for "LANG LIVE" » Open LANG LIVE - LIVE Music Shows » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LANG LIVE » click "UPDATE".
3. Clear LANG LIVE - LIVE Music Shows app cache: Clearing cached data will force your app to retrieve the latest data directly from LANG LIVE servers.
   1. On Android, goto Settings » Apps » Select "LANG LIVE - LIVE Music Shows" » click Storage » click "Clear Cache".
4. Check LANG LIVE app permissions. If any of these permissions required to use your device's features are disenabled, LANG LIVE might not work.
5. Uninstall and reinstall LANG LIVE. If nothing else has worked, completely uninstall LANG LIVE then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LANG LIVE not working

2. Fix LANG LIVE Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LANG LIVE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LANG LIVE not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LANG LIVE may not be able to connect to the Internet when running in the background.