Contact 168CarDVR Customer Service

Why should I report an Issue with 168CarDVR?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ChainwayITS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. On my car android 7" radio the connection icon is hidden at the bottom of the screen behind the white strip that has the home and download buttons.Put your phone in aeroplane mode then turn wifi on to connect to the camera.

2. If you have trouble connecting the camera, go to connections on your phone, look for the camera on wifi connections and type in your password, and click auto connect and off you go.App lets me connect to camera without hassle.

3. The option to view and download video clips to your device by wifi just doesn't work even if you can figure out how to do it.finally got the app to work.

4. I give it one star because it does connect with the camera and you can live view, thats worth something maybe.

5. the camera is useless as all the setup can only be performed using a connected mobile device with the 168dvr app.The app seems to have a bug with wifi connection.

6. note if the wifi does not connect to the camera.

7. After the dash cam turned on, i have to reset the wifi on the phone by "forget" previously saved connection and reconnect with password each time to connect to the app.

8. There is no reliable way of getting the video's off the camera through the wifi.

9. As another reviewer said, if you want the video files it might be best to connect the sd card to your computer and read the video files rather than mess around with the app.Utter garbage.

10. Functional dash cam for the cost of a couple of beers.the app connect to the camcorder using wifi.

11. Have to connect to PC to view video.

1. Fix 168CarDVR Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 168CarDVR: Restarting the app will resolve most errors.
2. Update the 168CarDVR App. Here is how:
   1. On Android goto PlayStore » Search for "168CarDVR" » Open 168CarDVR » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 168CarDVR » click "UPDATE".
3. Clear 168CarDVR app cache: Clearing cached data will force your app to retrieve the latest data directly from 168CarDVR servers.
   1. On Android, goto Settings » Apps » Select "168CarDVR" » click Storage » click "Clear Cache".
4. Check 168CarDVR app permissions. If any of these permissions required to use your device's features are disenabled, 168CarDVR might not work.
5. Uninstall and reinstall 168CarDVR. If nothing else has worked, completely uninstall 168CarDVR then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 168CarDVR not working

2. Fix 168CarDVR Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 168CarDVR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 168CarDVR not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 168CarDVR may not be able to connect to the Internet when running in the background.