Contact Messenger Customer Service

Why chat with our AI Messenger Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Messenger.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I just miss the speak mic 🎤 where you can send a recording instead of a text message..but I like this app! Very nice!! Updated review: 7/7/21 Soooo , it was working fine at first, then a day later I can't see my last text message to people I've sent a text to! Wow! Had to uninstall it.. had to change it from 5 stars to 3 stars- bummer 🙄It's a decent enough texting app but that's all it is is a texting app.

2. There are enough using this that that doing that would turn a profit pretty fast even if you has to pay a couple hundred to have a set drawn.This app WAS excellent for the past year or so that I had been using it, but they just recently updated the app to have ads with videos pop up every time you return to your text menu, which you can't even close right away.

3. My suggestion would be to drop the price to a one time payment and offer premium purchases for themes and sticker sets actually drawn by paid artists.

4. I developed a habit of copying each message before hitting send so I wouldn't have to compost a new message each time it failed.

5. I am still learning how it works completely but it's a good 👍 😊 quality app for sure I love the way it looks and all the different choices of colors, backgrounds, and fonts it has.

6. If I could get a strong long vibration when I got a new message so I could actually feel it, that would be superb since I otherwise keep notification sound off.I absolutely love it so much, it is a interesting app.

7. I could only receive messages)presumably reliably?) I could not send messages 80% of the time.

8. You can't really get a good feel for it if you have to keep fighting off ads.The big problem is pictures won't send.

9. Even text only messages would disappear after I hit send.

10. I just wasn't looking for one to rent and especially not at that high price $30 a year to rent a texting app come on get real.

11. And by the way when you say three day free trial it should be without an ad every time you touch the screen.

1. Fix Messenger Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Messenger: Restarting the app will resolve most errors.
2. Update the Messenger App. Here is how:
   1. On Android goto PlayStore » Search for "Messenger" » Open Messenger - SMS Messages » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Messenger » click "UPDATE".
3. Clear Messenger - SMS Messages app cache: Clearing cached data will force your app to retrieve the latest data directly from Messenger servers.
   1. On Android, goto Settings » Apps » Select "Messenger - SMS Messages" » click Storage » click "Clear Cache".
4. Check Messenger app permissions. If any of these permissions required to use your device's features are disenabled, Messenger might not work.
5. Uninstall and reinstall Messenger. If nothing else has worked, completely uninstall Messenger then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Messenger not working

2. Fix Messenger Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Messenger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Messenger not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Messenger may not be able to connect to the Internet when running in the background.