Contact CCTV Plus Customer Service

Why should I report an Issue with CCTV Plus?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CGTN to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Must be blocked by US GOVERNMENT!Will not open when installedBrilliant... Better than Fox newsConsise and fastAnother Chinese garbage appChina govt manage every thing allChinese 🇨🇳👲 Communist Party propaganda should be ashamed of coming on the internet as an app.

2. After install it wont play.

1. Fix CCTV Plus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CCTV Plus: Restarting the app will resolve most errors.
2. Update the CCTV Plus App. Here is how:
   1. On Android goto PlayStore » Search for "CCTV Plus" » Open CCTV Plus » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CCTV Plus » click "UPDATE".
3. Clear CCTV Plus app cache: Clearing cached data will force your app to retrieve the latest data directly from CCTV Plus servers.
   1. On Android, goto Settings » Apps » Select "CCTV Plus" » click Storage » click "Clear Cache".
4. Check CCTV Plus app permissions. If any of these permissions required to use your device's features are disenabled, CCTV Plus might not work.
5. Uninstall and reinstall CCTV Plus. If nothing else has worked, completely uninstall CCTV Plus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CCTV Plus not working

2. Fix CCTV Plus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CCTV Plus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CCTV Plus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CCTV Plus may not be able to connect to the Internet when running in the background.