Published by Scorebuilders

Report an issue with PTA Content Master.
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Why should I report an Issue with PTA Content Master?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Scorebuilders to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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PTA Content Master Customer Insights

1. It also looks like it hasn't been updated in a long time as it still has a button on bottom of the screen for the old options key for Android though it does nothing.When I first tried the app I was frustrated at the amount of questions the app said I got wrong, when I supposedly put the right answer.

2. I passed my licensure the first time with studying with no one else!Unable to sign in!I don't love that with the update you can't take a "random" mixed question assessment!I am in PTA school.

3. I had an issue with logging in to the new app but it was addressed and working beautifullyThis is the core content that will enhance your critical thinking for the score builders content and ultimately your NPTE.

4. This app is amazing!!!wish there were more quizzes other than that thia is a good appFull of infoIs informative but pales in comparison to the book.

5. Good content, but would like the developers to fix the sign in to allow you to stay signed in.

6. Also, with the new update, it keeps crashing on me whenever I try to use the buttons on the bottom to navigate between pages.

7. This is very frustrating as whenever it shuts down, I have to sign in again! Please fix this, I just want to use the app to study for my exam.

8. It is a good product besides those issuesgreat app and super helpful.

9. So I did some digging and found out that I was wrong and the app was right! The way they grade is confusing and should be changed.

10. It is quite a bit less than the study guide so I don't feel too jaded.

11. after I figured out what was happening my quiz scores went up.

Steps to Troubleshoot & Fix PTA Content Master Issues

1. Fix PTA Content Master Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PTA Content Master: Restarting the app will resolve most errors.
  2. Update the PTA Content Master App. Here is how:
    1. On Android goto PlayStore » Search for "PTA Content Master" » Open PTA Content Master » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PTA Content Master » click "UPDATE".
  3. Clear PTA Content Master app cache: Clearing cached data will force your app to retrieve the latest data directly from PTA Content Master servers.
    1. On Android, goto Settings » Apps » Select "PTA Content Master" » click Storage » click "Clear Cache".
  4. Check PTA Content Master app permissions. If any of these permissions required to use your device's features are disenabled, PTA Content Master might not work.
  5. Uninstall and reinstall PTA Content Master. If nothing else has worked, completely uninstall PTA Content Master then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PTA Content Master not working


2. Fix PTA Content Master Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PTA Content Master be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PTA Content Master not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PTA Content Master may not be able to connect to the Internet when running in the background.

Reported Issues