Published by Coca-Cola on Nov 15, 2024

Report an issue with myCoke Fountain & Freestyle.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with myCoke Fountain & Freestyle?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Coca-Cola to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About myCoke Fountain & Freestyle

1. Submit service and small parts requests, order cartridges, and manage your Freestyle dispensers—all from your mobile device, whenever and wherever you want. • Request equipment service, order from a full catalog of small parts, and view handy knowledge articles. • Quickly add cartridges to your cart with Proposed Order. • View real-time cartridge levels and cleaning tasks for your Freestyle dispenser.

myCoke Fountain & Freestyle Customer Insights

1. I hope the propose order would be added to app like the web site so there be little guessing game on how much to order.works well, products need to be reoganized/tagged better, for example not all vitaman waters appear under vitamin water.

2. The what's new section is my favorite.easy to maneuver, fast, and Ive never received the wrong items by any fault of theirs.It's very convenient to order at anytimeDoesn't record past orders, always errors out.

3. App wont pair to new machines, also when scanning the qr code the moment the app detects a qr code it snaps a shot whether or not the code is in frame, me and my crew wont use this app ever again, ill just got back to getting the details the old fashioned way, in person.My Coke Rep suggested this app and I am so thankful she did.

4. Things that are available from coke in stores but not available from coke? What's the point in using you if you can't even provide your own products.

5. In the past I have been able to log into the website and continue once I loaded the shopping cart using the app then check out.

6. I don't need to order it every week.Hello I have recently begun using your app and am honestly quite disappointed.

7. Then they give the option to provide feedback to them via email reply... and then don't give an email.alot more easy and convenient that I thought it would be.

8. However it's to the point now items are permanently stuck in the app cart and if keep the app it adds them online.

9. I can make my order more efficiently by going by product.

10. also needs to stop scrolling back to the top of the page each time you add an item to your cart.

11. I have had to uninstall and use the online only to order.

Steps to Troubleshoot & Fix myCoke Fountain & Freestyle Issues

1. Fix myCoke Fountain & Freestyle Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart myCoke Fountain & Freestyle: Restarting the app will resolve most errors.
  2. Update the myCoke Fountain & Freestyle App. Here is how:
    1. On Android goto PlayStore » Search for "myCoke Fountain & Freestyle" » Open myCoke Fountain & Freestyle » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for myCoke Fountain & Freestyle » click "UPDATE".
  3. Clear myCoke Fountain & Freestyle app cache: Clearing cached data will force your app to retrieve the latest data directly from myCoke Fountain & Freestyle servers.
    1. On Android, goto Settings » Apps » Select "myCoke Fountain & Freestyle" » click Storage » click "Clear Cache".
  4. Check myCoke Fountain & Freestyle app permissions. If any of these permissions required to use your device's features are disenabled, myCoke Fountain & Freestyle might not work.
  5. Uninstall and reinstall myCoke Fountain & Freestyle. If nothing else has worked, completely uninstall myCoke Fountain & Freestyle then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing myCoke Fountain & Freestyle not working


2. Fix myCoke Fountain & Freestyle Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make myCoke Fountain & Freestyle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to myCoke Fountain & Freestyle not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, myCoke Fountain & Freestyle may not be able to connect to the Internet when running in the background.

Reported Issues