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1. I'm still very much a fan of the products & will continue to buy them, I'm just not as loyal to the brand as I once was, now my purchases span the board among the products I like+rewards programs.Since the latest update I cannot get sip and scan icons to work.

2. *edit2* The scan feature doesn't work on the title screen, but it does work when you have to redeem an experience.

3. It feels like there's some basic issues that can be fixed if you try.The most recent update has taken scanning sip & scan icons from merely difficult to completely impossible.

4. I have a high-end phone yet I can't use the app because of "low memory"?! Your update did nothing to improve the usability for me so I think that you need to try again.I like that during covid we can still donate points to certain orgs.

5. Everytime I to try to scan a code it fails to even let me because it claims my device memory is too low.

6. The ability to scan and use saved mixes depends on whether the establishment has the device connected to the internet and fully stocked, which few do.

7. I've not been able to get a single one to scan no matter the lighting level and position of the phone.

8. Depending on whether or not the new scan feature works at this point, I'll edit it further.

9. Caps won't scan either, but those I can at least enter manually.

10. To make matters worse when I manually enter a product code I just get an error message telling me it can't be processed.

11. tl/dr Don't bother downloading this app, it's a waste of space and time, and most likely tracking you in some form.App wouldn't load at all this time around, which is just the latest inconvenience.

1. Fix +one Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart +one: Restarting the app will resolve most errors.
2. Update the +one App. Here is how:
   1. On Android goto PlayStore » Search for "+one" » Open +one by The Coca-Cola Company® » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for +one » click "UPDATE".
3. Clear +one by The Coca-Cola Company® app cache: Clearing cached data will force your app to retrieve the latest data directly from +one servers.
   1. On Android, goto Settings » Apps » Select "+one by The Coca-Cola Company®" » click Storage » click "Clear Cache".
4. Check +one app permissions. If any of these permissions required to use your device's features are disenabled, +one might not work.
5. Uninstall and reinstall +one. If nothing else has worked, completely uninstall +one then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing +one not working

2. Fix +one Server issues & Internet Connection

1. Check network connection: An unstable Internet will make +one be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to +one not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, +one may not be able to connect to the Internet when running in the background.