Published by Zhenyi Technologies Co., Ltd. on Apr 4, 2024

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Why should I report an Issue with Kamia?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zhenyi Technologies Co., Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Kamia Customer Insights

1. So far first month of using it I am impressed!Great camera !! Could be better! It does not provide a backup system if someone took the camera you got no way of knowing you got your camera!!Overall it's a great camera for the job.It's ok.

2. Instead, I get notifications every time someone passes by on the sidewalk ora car drives by.Reliable app! Setup of the camera was very smooth and easy.

3. Every time I open the app it makes the audio play as the it's a phone call.

4. I was able to reliably access my camera at home and when traveling.

5. There are a few nice bonus features such as taking panoramic photos, fun mode, quick privacy mode, etc.

6. Then all other audio on the phone comes out the same until I force close the app.

7. It's ok but the app messes with the audio on my phone.

8. The activity area is also useless.

9. I set it so that I only get alerts when someone walks into my property.

Steps to Troubleshoot & Fix Kamia Issues

1. Fix Kamia Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kamia: Restarting the app will resolve most errors.
  2. Update the Kamia App. Here is how:
    1. On Android goto PlayStore » Search for "Kamia" » Open Kamia » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kamia » click "UPDATE".
  3. Clear Kamia app cache: Clearing cached data will force your app to retrieve the latest data directly from Kamia servers.
    1. On Android, goto Settings » Apps » Select "Kamia" » click Storage » click "Clear Cache".
  4. Check Kamia app permissions. If any of these permissions required to use your device's features are disenabled, Kamia might not work.
  5. Uninstall and reinstall Kamia. If nothing else has worked, completely uninstall Kamia then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kamia not working


2. Fix Kamia Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kamia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kamia not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kamia may not be able to connect to the Internet when running in the background.

Reported Issues