Published by City Beetles on Apr 15, 2024

Report an issue with Restless Philly.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Restless Philly - News Phily?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of City Beetles to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Restless Philly - News Phily image 1 contact Restless Philly - News Phily image 2

Restless Philly Customer Insights

1. Used to be able to come back into the app with my source selections listed.

2. Now I have to re-select my sources everytime I open the app and save.

Steps to Troubleshoot & Fix Restless Philly Issues

1. Fix Restless Philly Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Restless Philly: Restarting the app will resolve most errors.
  2. Update the Restless Philly App. Here is how:
    1. On Android goto PlayStore » Search for "Restless Philly" » Open Restless Philly - News Phily » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Restless Philly » click "UPDATE".
  3. Clear Restless Philly - News Phily app cache: Clearing cached data will force your app to retrieve the latest data directly from Restless Philly servers.
    1. On Android, goto Settings » Apps » Select "Restless Philly - News Phily" » click Storage » click "Clear Cache".
  4. Check Restless Philly app permissions. If any of these permissions required to use your device's features are disenabled, Restless Philly might not work.
  5. Uninstall and reinstall Restless Philly. If nothing else has worked, completely uninstall Restless Philly then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Restless Philly not working


2. Fix Restless Philly Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Restless Philly be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Restless Philly not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Restless Philly may not be able to connect to the Internet when running in the background.

Reported Issues