Published by Hooya Team on Aug 20, 2024

Report an issue with Hooya.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Hooya - video chat & live call?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hooya Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Hooya - video chat & live call image 1 contact Hooya - video chat & live call image 2

Hooya Customer Insights

1. Although my device makes using this card extraordinarily difficult people do do it and I expect to imminently so as to free up tremendous memory.Good App and has all basic concepts however the cost of purchasing app currency is way too high .. lower it and am sure this will surpass other similar apps in the market Appreciate the response and I'm pretty sure others have too might want to run a quick survey and chck on the user reviews bt again you are devs know what's best for the app hope you consider the price drop optionDownloaded app for testing..recharge done and No gems received.

2. Don't invest single penny here..these kinds of apps are recently prevailing in the market since covid has impacted chinese app business so other countries are just making apps for taking your money.Very bad, I recharged for 399 and 69rs but the gems never got added.

3. Please take down the application and see what the problem is and I also need a refund.I have paid ₹799 twice... Yet i have not received any gems and the payment history in the app is blank... I even have taken screenshots of these...This app is completely misleading in its advertising.

4. With sadness I have to uninstall you because I am making room in my internal memory as my apps are not updating in part due to your bloating without the option to move your app to the SD card.

5. Please take down the application and see what the problem is and I also need a refund.Very bad, I recharged for 69rs but the gems never got added.

6. I am sure this is an oversight please correct it and respond to my review so I can reinstall you.

7. On top of this, I didn't even get the gems that I paid for.

8. It's ok to have a camgirl app, but it false advertising to claim this isn't the case.

9. It's a camgirl app where you pay women for sexualy explicit acts.

10. Update: The response the devs gave is a lie.

11. The female are employees that don't sign up as users the same way you do.

Steps to Troubleshoot & Fix Hooya Issues

1. Fix Hooya Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hooya: Restarting the app will resolve most errors.
  2. Update the Hooya App. Here is how:
    1. On Android goto PlayStore » Search for "Hooya" » Open Hooya - video chat & live call » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hooya » click "UPDATE".
  3. Clear Hooya - video chat & live call app cache: Clearing cached data will force your app to retrieve the latest data directly from Hooya servers.
    1. On Android, goto Settings » Apps » Select "Hooya - video chat & live call" » click Storage » click "Clear Cache".
  4. Check Hooya app permissions. If any of these permissions required to use your device's features are disenabled, Hooya might not work.
  5. Uninstall and reinstall Hooya. If nothing else has worked, completely uninstall Hooya then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hooya not working


2. Fix Hooya Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hooya be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hooya not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hooya may not be able to connect to the Internet when running in the background.

Reported Issues