Published by CheckTech Service GmbH

Report an issue with CheckTech Ident.
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Why should I report an Issue with CheckTech Ident?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CheckTech Service GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

CheckTech Ident Customer Insights

1. Easy to use, response very fastEasy process to get identified with an ID card.Very easy and quickEasy to download and use!So easy and quick!!!Good and fastHaarsh but goodHorrible.

Steps to Troubleshoot & Fix CheckTech Ident Issues

1. Fix CheckTech Ident Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CheckTech Ident: Restarting the app will resolve most errors.
  2. Update the CheckTech Ident App. Here is how:
    1. On Android goto PlayStore » Search for "CheckTech Ident" » Open CheckTech Ident » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CheckTech Ident » click "UPDATE".
  3. Clear CheckTech Ident app cache: Clearing cached data will force your app to retrieve the latest data directly from CheckTech Ident servers.
    1. On Android, goto Settings » Apps » Select "CheckTech Ident" » click Storage » click "Clear Cache".
  4. Check CheckTech Ident app permissions. If any of these permissions required to use your device's features are disenabled, CheckTech Ident might not work.
  5. Uninstall and reinstall CheckTech Ident. If nothing else has worked, completely uninstall CheckTech Ident then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CheckTech Ident not working


2. Fix CheckTech Ident Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CheckTech Ident be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CheckTech Ident not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CheckTech Ident may not be able to connect to the Internet when running in the background.

Reported Issues