Published by CheckTech Service GmbH

contact CheckTech Ident Chat with our AI-based CheckTech Ident Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with CheckTech Ident?



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Why chat with our AI CheckTech Ident Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of CheckTech Ident.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. Easy to use, response very fastEasy process to get identified with an ID card.Very easy and quickEasy to download and use!So easy and quick!!!Good and fastHaarsh but goodHorrible.

Steps to Troubleshoot & Fix CheckTech Ident Issues

1. Fix CheckTech Ident Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CheckTech Ident: Restarting the app will resolve most errors.
  2. Update the CheckTech Ident App. Here is how:
    1. On Android goto PlayStore » Search for "CheckTech Ident" » Open CheckTech Ident » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CheckTech Ident » click "UPDATE".
  3. Clear CheckTech Ident app cache: Clearing cached data will force your app to retrieve the latest data directly from CheckTech Ident servers.
    1. On Android, goto Settings » Apps » Select "CheckTech Ident" » click Storage » click "Clear Cache".
  4. Check CheckTech Ident app permissions. If any of these permissions required to use your device's features are disenabled, CheckTech Ident might not work.
  5. Uninstall and reinstall CheckTech Ident. If nothing else has worked, completely uninstall CheckTech Ident then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CheckTech Ident not working


2. Fix CheckTech Ident Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CheckTech Ident be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CheckTech Ident not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CheckTech Ident may not be able to connect to the Internet when running in the background.

Reported Issues

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