Contact Islam Customer Service

Why should I report an Issue with Islam: Al-Quran Al-Kareem?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of dimach.cassiope to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. "Islam: Al-Quran Al-Kareem" is the best application to let you read the Quran alongside with the transcription (phonetic) for those who don't read arabic and the translation in many languages.

2. Many reciters are also available with different style of recitation so you can choose the one you prefer.

1. Parents can also use it to help the children memorise.Inshallah the Qur'an is perfect but from surat lukman downwards their audio are not playing at all when download and tap on it the verses are just running faster without playing that's where I got my problem please if you can do something about it I will be greatiful because that is what I base on to learn how to read the Qur'an thank youIt has been very constructive in many divers ways.

2. Djazakillahu kheir.really nice been using it for morethan a decade now, but today for some reason it will not give audio, when playing it will just move quickly from one ayat to the rest.

3. Unfortunately the audio stopped playing in lock screen mode when I switched to a new phone with Android 10.

4. Quality user experience! May Allah grants the developer the best of all.I love it on Android but the transliteration on my iPhone not understood for example instead of arrahmani it reads arra7man.

5. fixAlhamdulillah, it is a very good app for reading Quran with proper recitation and can be read one Ayat at a time.

6. I love it.Exceptionally good especially with the audio.

7. Update Dec 2021: Previously I could not download new audio but now I can.

8. Pls fix on problem, we downloaded surah Yusuf, but not playing.

9. Just scrolling down the screen without audio.

10. I've had this app for the longest time 'cos I can listen to the audio.

11. The lock screen problem has also been solved.

1. Fix Islam Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Islam: Restarting the app will resolve most errors.
2. Update the Islam App. Here is how:
   1. On Android goto PlayStore » Search for "Islam" » Open Islam: Al-Quran Al-Kareem » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Islam » click "UPDATE".
3. Clear Islam: Al-Quran Al-Kareem app cache: Clearing cached data will force your app to retrieve the latest data directly from Islam servers.
   1. On Android, goto Settings » Apps » Select "Islam: Al-Quran Al-Kareem" » click Storage » click "Clear Cache".
4. Check Islam app permissions. If any of these permissions required to use your device's features are disenabled, Islam might not work.
5. Uninstall and reinstall Islam. If nothing else has worked, completely uninstall Islam then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Islam not working

2. Fix Islam Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Islam be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Islam not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Islam may not be able to connect to the Internet when running in the background.