Contact WOAI News 4 Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. Video and sound also become unsynced after watching for a while.This app is terrible! Every time I open the app, it will work for about 1 minutes then crashes.

2. Disappointed that this is what they promote as a way to keep up with things.With new update, can no longer watch video in full screen and video is stretched while viewing on a tablet.

3. Weather maps do not work and watching "live" only plays a loop of ads.

4. Plus very frustrating when you click on a story to read and video pops up in loud volume i didn't even ask for.

5. Also hate being forced to watch a commercial just to see a story that is obviously click bait, eventually telling me nothing.

6. I spend more time watching ads than the news.

7. keeps you up to date & notificationsWOAI News 4 app frequently blows up and just quits.

8. Deleting this and keeping my Weather Bug.Extremely poor app, just as bad as their mobile website.

9. I just want to watch the weather.

10. Then they added a "widget" for news.

11. Using Samsung Note 9 +.Downloaded this and it originally looked okay.

1. Fix WOAI News 4 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WOAI News 4: Restarting the app will resolve most errors.
2. Update the WOAI News 4 App. Here is how:
   1. On Android goto PlayStore » Search for "WOAI News 4" » Open WOAI News 4 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WOAI News 4 » click "UPDATE".
3. Clear WOAI News 4 app cache: Clearing cached data will force your app to retrieve the latest data directly from WOAI News 4 servers.
   1. On Android, goto Settings » Apps » Select "WOAI News 4" » click Storage » click "Clear Cache".
4. Check WOAI News 4 app permissions. If any of these permissions required to use your device's features are disenabled, WOAI News 4 might not work.
5. Uninstall and reinstall WOAI News 4. If nothing else has worked, completely uninstall WOAI News 4 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WOAI News 4 not working

2. Fix WOAI News 4 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WOAI News 4 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WOAI News 4 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WOAI News 4 may not be able to connect to the Internet when running in the background.