Contact 3340 News Customer Service

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1. Thanks !!!I like them alot they are the best news out there and the weather is just great with them they did a good job on April 27.2011 James spann did a good job Simpson did a good job too I am proud of both of them that day I know we lost a lot of people in the state but both of them show they did there best to help everybody else on t.v. thank you for what you did that day my name is van Williams from Gadsden AlabamaThis app sucks.

2. The fox 6 app streams much better so I can think I'll just stick with it.I downloaded the app for weather alerts, but it pushes a ton of left leaning news stories that are absolutely idiotic.

3. Please correct...So far so good I don't have cable tv as know but the app news ABC 33/40 is good for now I just downloaded it.I can't get the NBA on my phone which I would love to watch at work .

4. I turned off all notifications for the app other than weather and it still sends ridiculously slanted "news".

5. However, it pops up alerts for news stories and when I click on it, it takes me to the home page.

6. The news content is good, the live streaming is nice.

7. When I try to watch the news I get two or three minutes of news and then a screen that says we'll be right back... Only problem is you never come back.

8. I will find a new source for weather alerts.I'm trying to listen for tornado updates, the app keeps losing connection, and then I'm hit with advertisements.

9. Breaking news and weather is one thing.

10. A few negatives i do have about the app is the landscape mode doesn't work & there's no date & time stamp to view how old & long the stories have been posted & there's no way to contact the developers because the email on the playstore for the app doesn't work.

11. I can actually watch the news for thatI really don't like that the ads take up half the page.

1. Fix 3340 News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 3340 News: Restarting the app will resolve most errors.
2. Update the 3340 News App. Here is how:
   1. On Android goto PlayStore » Search for "3340 News" » Open 3340 News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 3340 News » click "UPDATE".
3. Clear 3340 News app cache: Clearing cached data will force your app to retrieve the latest data directly from 3340 News servers.
   1. On Android, goto Settings » Apps » Select "3340 News" » click Storage » click "Clear Cache".
4. Check 3340 News app permissions. If any of these permissions required to use your device's features are disenabled, 3340 News might not work.
5. Uninstall and reinstall 3340 News. If nothing else has worked, completely uninstall 3340 News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 3340 News not working

2. Fix 3340 News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 3340 News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 3340 News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 3340 News may not be able to connect to the Internet when running in the background.