Contact KATV News Customer Service

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3. Skip support wait times and emailing back and forth. Get help immediately.

1. Always outdated news when it does work.Love having it, being able to view the news as Time lets me.This app keeps closing, it won't let you read anythingOnly issue is when you push the back button after reading a news story it won't take you back to where you left off but will either dump you out into the category selection or the beginning of the story selection.

2. But it's better than any other of the local stations apps.The live feed will not auto rotate to the full screen of the phone.

3. I use other local news apps to get the most current and up to date news stories.

4. The upgraded app.....I click on the app, go underneath settings and find "live" 🤔🤷 ♀️Horrible news app.

5. KATV news app is always the last news app I look to for my local news.It's a pretty nice App, but I wish it would work on a computer or smart tv.

6. Whoever runs this app isn't keeping up eith anything other than Little Rock news & politics.Horrible news app.

7. ( upgraded on 12/ 29/22) This upgraded app does not allow for full screen viewing.

8. The old version app allowed for small screen viewing but no sounding.

9. However, there was an optional full screen viewing attached with great sounding.

10. Needs some work done on it for sure.This app has numerous categories, yet most of the stories are months old, such as in "Health" or "Crises in the Classroom".

11. My phone screen is too small to watch the new on.

1. Fix KATV News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart KATV News: Restarting the app will resolve most errors.
2. Update the KATV News App. Here is how:
   1. On Android goto PlayStore » Search for "KATV News" » Open KATV News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KATV News » click "UPDATE".
3. Clear KATV News app cache: Clearing cached data will force your app to retrieve the latest data directly from KATV News servers.
   1. On Android, goto Settings » Apps » Select "KATV News" » click Storage » click "Clear Cache".
4. Check KATV News app permissions. If any of these permissions required to use your device's features are disenabled, KATV News might not work.
5. Uninstall and reinstall KATV News. If nothing else has worked, completely uninstall KATV News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing KATV News not working

2. Fix KATV News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make KATV News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to KATV News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, KATV News may not be able to connect to the Internet when running in the background.