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1. New version of app does not present a common presentation and changes from one platform to another.The one key benefit is a great and easy method to request medical records via app, instan without hassle, the only facility to offer such a fantastic option that doesn't require physical mail.

2. So what's the point, why not have all the options on the main page? I also can never find how to add a doctor and has problems sometimes with UCLA having the system joined so I can't get all my test results for example because it says iy is having problems.

3. No option to save the user's written, outbound message contact made to the facility long term.There are some really great features in this app, but overshadowing them all is the constant request for location information.

4. By the way if the patient is not tech competent or need help, s/he can share access with someone trusted.I also find the opening page after logging in useless because you can't click on any of those subjects.

5. I also have my medical records and test results easily accessible.

6. The financial statements give no information or nondescript information about charges on the billing and in some cases it does not state who provided service and/or for what services were provided and when (it does know how to ask for and take money).

7. And the test results there's really not a great explanation.Fantastic tool.

8. There have been times that I would have liked to rate the app as I was using it because right now I can't remember my recent frustrations.I just upgraded my phone from a Samsung Galaxy S8 to a Samsung Galaxy S10.

9. Think if you are sick, how can you remember your password? I want my data secure and I also need to have easy access.

10. It sure beats having to call, be placed on hold, and be subjected to the torture of that repetitious music.

11. It doesn't let you access the main screen without enabling it, then when you do enable it you can't see your messages.

1. Fix Cedars-Sinai Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cedars-Sinai: Restarting the app will resolve most errors.
2. Update the Cedars-Sinai App. Here is how:
   1. On Android goto PlayStore » Search for "Cedars-Sinai" » Open Cedars-Sinai » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cedars-Sinai » click "UPDATE".
3. Clear Cedars-Sinai app cache: Clearing cached data will force your app to retrieve the latest data directly from Cedars-Sinai servers.
   1. On Android, goto Settings » Apps » Select "Cedars-Sinai" » click Storage » click "Clear Cache".
4. Check Cedars-Sinai app permissions. If any of these permissions required to use your device's features are disenabled, Cedars-Sinai might not work.
5. Uninstall and reinstall Cedars-Sinai. If nothing else has worked, completely uninstall Cedars-Sinai then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cedars-Sinai not working

2. Fix Cedars-Sinai Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cedars-Sinai be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cedars-Sinai not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cedars-Sinai may not be able to connect to the Internet when running in the background.