Published by Callyo on Jul 12, 2024

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Why should I report an Issue with 10-21 Police Phone?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Callyo to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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10-21 Police Phone Customer Insights

1. Update: The latest update to the app must have fixed whatever the connection problem was, so it works again.Calls drop randomly, when you try to call from the recent call list it bugs out and force closes the app, calls don't go through, if a call does go through the person on the other side can hear you but, you can't hear them.

2. If I'm able to connect on a call it's got static on the line.Used to be great but having trouble lately with calls.

3. It gives Officers the ability to call Citizens, etc., without them actually having your cellphone number! When they call you back, you can arrange your settings where they will actually reach your Dispatch...perfect! I rely heavily on this app while working.

4. Unfortunately I was essentially unable to make calls starting a few months ago, and no amount of uninstalling and reinstalling the app helped, nor did changing wireless networks or Wi-Fi settings.

5. The call is "dropped" in that the call remains active but I can't hear the people I'm calling and they can't hear me.

6. I highly recommend this app.Broken privacy bug Was using this app for work and then I discovered while showing it to a co-worker.. if the citizen called you back it activated the mic on your phone and they could listen in on whatever you were doing, even with the app closed.

7. After four attempts to complete a call, I stopped trying.

8. But if I have a phone call last longer than about 30 seconds, it's pointless.

9. For what it's worth, the guys on my department with iPhones don't have this problem.App is always dropping calls.

10. It's been awhile since I used it to place a call.

11. Can't find a way to contact anyone for assistance on this matter either.Used and subscribed to the premium version of this app for a couple years, was great when it worked.

Steps to Troubleshoot & Fix 10-21 Police Phone Issues

1. Fix 10-21 Police Phone Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 10-21 Police Phone: Restarting the app will resolve most errors.
  2. Update the 10-21 Police Phone App. Here is how:
    1. On Android goto PlayStore » Search for "10-21 Police Phone" » Open 10-21 Police Phone » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 10-21 Police Phone » click "UPDATE".
  3. Clear 10-21 Police Phone app cache: Clearing cached data will force your app to retrieve the latest data directly from 10-21 Police Phone servers.
    1. On Android, goto Settings » Apps » Select "10-21 Police Phone" » click Storage » click "Clear Cache".
  4. Check 10-21 Police Phone app permissions. If any of these permissions required to use your device's features are disenabled, 10-21 Police Phone might not work.
  5. Uninstall and reinstall 10-21 Police Phone. If nothing else has worked, completely uninstall 10-21 Police Phone then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 10-21 Police Phone not working


2. Fix 10-21 Police Phone Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 10-21 Police Phone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 10-21 Police Phone not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 10-21 Police Phone may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Account deletion request hacked non compliance according toCCOa is a $7500
    Fine with turn over under 4% under GDPR

    — by Mark McGraw 2 years ago

  • Account hacked non compliance according toCCOa is a $7500
    Fine with turn over under 4% under GDPR

    — by Mark McGraw 2 years ago

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